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Omar Hamdy, Adminstration & Operations Manager

Omar Hamdy

Adminstration & Operations Manager ·N/A

United Arab Emirates

Bachelor's degree, computer science

Work experience

Total years of experience: 13 years, 3 months

Adminstration & Operations Manager

September 2023 - Present

N/A

Khobar, Saudi Arabia

September 2023 - Present

• Setting and managing the daily schedules, agendas, and calendars of the companys CEO.
• Send and receive incoming and outgoing correspondence on behalf of the CEO.
• Composition, editing, and review of confidential correspondence (Official letters and emails).
• Assist the head of departments in daily duties related to office and official letters.
• Oversee facilities services and maintenance for the whole building.
• Writing and issuing emails to the departments on behalf of the higher management.
• Organize a filing system for important and confidential company documents.
• General office management and attending meetings by writing down the minutes of meetings.
• Deal with external Ordering and taking stock of office supplies.
• Arrange travel and accommodations
• Adhere to policies and regulations.
• Arranging the shipments (send and receive)
• Providing administration support to the maintenance department, Property Managers, and Senior Management.
• Following up with all the company departments the higher management requires.
• Finding ways to improve administrative processes.
• Check car details according to the direct managers orders by using the ERP company system.
• Managing the direct managers email inbox.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Senior Administrative Assistant

July 2023 - Present

Hassan Jameel Motors

Eastern Province, Saudi Arabia

July 2023 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Management

SCHOOL OPERATIONS MANAGER

December 2022 - December 2023

Imperial College Egypt

Cairo, Egypt

December 2022 - December 2023

• Managing all school schedules, special events, field trips, cafeteria, transportation, maintenance, playgrounds, and cleaning.
• Plan and manage all operational procedures of the school
• Oversee costs and expenditures to assist in budget preparation.
• Designing and implementing an organizational structure for the schools professional services staff to ensure the most effective deployment of these staff to cover the complex administrative requirements of the school.
• Provide operational and administrative support to the maintenance department, property managers, and senior management.
• Monitoring the schools budget and financial status regularly to ensure that funds are used appropriately.
• Organize and supervise (Maintenance, Housekeeping, Fleet, Matrons and Security)
• Overseeing school security procedures to ensure the safety of students and staff.
• Reviewing school policies related to student discipline and behavior management.
Company industry:
Primary, Prep, & Secondary School

Operations Manager

October 2022 - July 2023

Imperial College Egypt

Cairo, Egypt

October 2022 - July 2023

Company industry:
1339
Job role:
Management

Administration and Operation Deputy Manager

September 2020 - February 2022

the international school of elite education

Cairo, Egypt

September 2020 - February 2022

All of job descriptions already mentioned in the attached file of my resume
Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

DEPUTY ADMIN & OPERATIONS MANAGER

January 2020 - February 2022

EGYPT

Cairo, Egypt

January 2020 - February 2022

• Plan, coordinate, and manage all administrative procedures.
• Maintain staff working schedule.
• Monitor costs and expenses to assist in budget preparation.
• Oversee facilities services and maintenance.
• General office management.
• Providing administration support to the maintenance department, Property Managers, and Senior Management.
• Documentation of all contracts.
• Deal with external Ordering and taking stock of office school supplies.
• Organize and supervise other office activities
• Being a point of contact for a range of staff and external stakeholders.
• Processing and directing mail and incoming packages or deliveries.
• Writing and issuing emails to teams and departments on behalf of teams or senior staff.
• Adhere to policies and regulations.
• Finding ways to improve administrative processes.
Company industry:
Telecommunications

SR. ADMIN & Chief Executive Officer OFFICE MANAGER

January 2016 - April 2018

Dasco (Kuwait)

Al Kuwait, Kuwait

January 2016 - April 2018

• Handling all administration tasks in the CEOs Office.
• Attend the management meetings and write the minutes of meetings.
• Preparing all documents for the general assembly and taking the general assembly appointment from the chamber of commerce.
• Send/Receive the office correspondence and distribute them to the concerned departments.
• Receiving customer calls for AC/ALU. Maintenance orders.
• Receiving the concerns and complaints calls for AC/ALU. Maintenance.
• Solving, handling, and following up on the customers complaints and concerns.
• coordinate the maintenance orders between customers and technicians
• Follow up the maintenance orders with -customers after maintenance services are done.
Company industry:
Public Administration

Administration Assistant

August 2016 - February 2018

Dasco

Al Kuwait, Kuwait

August 2016 - February 2018

all administration tasks and some of HR tasks
Company industry:
Industrial Production
Job role:
Administration

Service supervisor

December 2014 - May 2016

Kanee

Hawali, Kuwait

December 2014 - May 2016

Responsible for +85 employees in al amiri hospital
Company industry:
Management Consulting
Job role:
Administration

OPERATIONS MANAGER AND SERVICE SUPERVISOR

January 2014 - January 2016

KANEE AMIRI HOSPITAL KUWAIT

Al Asimah, Kuwait

January 2014 - January 2016

• Full-day supervision of staff.
• Follow-up attendance of the staff daily.
• Coordination between the company management and hospital administration.
• Paperwork and document processing for new employees and Terminator services.
• Processing and preparation of monthly statements attendance and leave for the processing of salaries.
• Follow up the attendance of the staff to handle the Ministerial irregularities from the Ministry of Health.
• Doing the service manager tasks in case the service manager in vacation.
• Formal representation to the director of the service and attend meetings and conferences with the management of the hospital in the absence of the service manager.
Company industry:
Medical Hospital

HR executive

May 2013 - May 2014

leader medical trading

Al Kuwait, Kuwait

May 2013 - May 2014

All administration work & sending the sales reports to the head office in UAE
Company industry:
Hospitality & Accomodation
Job role:
Human Resources and Recruitment

BRANCH MANAGER & HR SPECIALIST

January 2013 - January 2014

LEADER MEDICAL TRADING L.L.C KUWAIT

Ad Dasmah, Kuwait

January 2013 - January 2014

• Assisting in day-to-day preparation of quotation and costing from start to finish based on the inquiries received daily.
• Assisting in the preparation of relevant documents/catalogs for the tenders and project submission based on due date.
• Assisting in reparation of bid bond and performance bond to be submitted as part of the compliance of the tender documents.
• Ensure the quotes/catalogs mailed/faxed and received by the customers from time to time.
• -Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Recruiting staff - this includes developing job descriptions and person specifications, preparing job adverts, checking application forms, shortlisting, interviewing, and selecting candidates.
• Planning, and sometimes delivering, training, including inductions for new staff.
• Tracking of requests for quotation and inquiries daily with team members.
• A brief report needs to be submitted at the end of the day to the immediate manager for the progress of work assigned on each day.
• Attending customers telephone calls and assisting the sales force from time to time.
• Assisting various departments at a functional level.
• Perform additional tasks as and when assigned.
• Full control of inventory and every supply make sure an invoice & delivery order is generated before dispatching.
• Office petty cash management.
Company industry:
Medical & Healthcare Equipment

ASSISTANT MANAG

January 2011 - January 2013

AL MAIDAN DENTAL GROUP COMPANY KUWAIT

Al Asimah, Kuwait

January 2011 - January 2013

• Operates switchboards to answer and respond to patients inquiries, problems, and complaints, provide information, and direct calls to appropriate areas.
• Handle appointment scheduling and booking for patients.
• Solving, handling, and following up on the patients complaints and concerns.
• Operates switchboards to answer and respond to patients inquiries, problems, and complaints, provide information, and direct calls to appropriate areas.
• Handle appointment scheduling and booking for patients.
• Solving, handling, and following up the patients complaints and concerns.
Company industry:
Dental Center & Clinic

Education

modern academy

May 2024

May 2024

Bachelor's degree, computer science

Egypt

GPA (percentage): 63%

GPA (percentage): 63%

Computer Science Department

Modern Academy In Maadi

May 2009

May 2009

Bachelor's degree, BACHELOR OF COMPUTER SCIENCE

Egypt

Skills

Teamwork

Expert

Problem Solving

Expert

Management

Expert

Public Relations

Expert

Customer Service

Expert

public relation, customer service and management skils

Expert

computer / Internet

Expert

computer / Microsoft Office Program

Expert

social media

Expert

computer software

Expert

Playing sports

Intermediate

Call

Expert

personality

Expert

typing

Expert

minutes

Expert

marketing

Intermediate

procurement

Intermediate

translation

Intermediate

order

Expert

mobile

Expert

telephone

Expert

teaching

Expert

supervising

Expert

marketing management

Expert

performance management

Expert

administrative organisation

Expert

Team Leadership

Expert

operations

Expert

Administrative

Expert

Business Development

Intermediate

Science

Expert

Leadership

Expert

Secretarial

Expert

Human Resources

Intermediate

MANAGEMENT

Expert

DOCUMENT PROCESSING

Expert

FOURGEN COMPUTER-AIDED SOFTWARE ENGINEERING (CASE) TOOLS

Expert

OFFICE MANAGEMENT

Expert

PETTY CASH

Expert

SCHEDULING

Expert

WRITING

Expert

BOOKING (RESOURCE PLANNING SOFTWARE)

Expert

EDITING

Expert

FILING

Expert

medical billing

Expert

microsoft powerpoint

Intermediate

office work

Expert

office management

Expert

mail

Expert

office administration

Expert

marketing assistance

Intermediate

negotiation

Expert

ms project

Expert

operation

Expert

problem solving

Expert

operations management

Expert

people management

Expert

telephone support

Expert

receiving

Expert

service desk

Expert

teamwork

Expert

negotiating contracts

Expert

quotations

Expert

outlook

Expert

system administration

Expert

tourism

Expert

office operations

Expert

user assistance

Expert

personal service

Expert

purchasing

Intermediate

office coordination

Expert

materials

Expert

writing

Expert

order entry

Expert

digital marketing

Expert

time management

Expert

customer interactions

Expert

merchandising

Intermediate

sales representatives

Expert

operational hr

Expert

enterprise management

Expert

asset management

Expert

Microsoft Excel

Expert

Management

Expert

Administration

Expert

Customer Service

Expert

Microsoft Office

Expert

Project Management

Expert

Data Entry

Expert

Training

Expert

Team Management

Expert

Sales

Intermediate

Preparation

Expert

Call Center

Expert

Employee Relations

Expert

Payroll

Beginner

Accounting

Intermediate

Recruitment

Expert

HR Management

Expert

Receptionist

Expert

Front Office

Expert

Interviewing

Expert

Sourcing

Expert

Talent Acquisition

Intermediate

Customer Care

Expert

Public Relations

Expert

Problem Solving

Expert

Teamwork

Expert

Languages

English

Expert

Dutch

Beginner

Arabic

Native Speaker

Training and Certifications

Training
General English Courses
The British Council

Hobbies and interests

playing sports