Omar  Abo EL-makarim, Senior Agent

Omar Abo EL-makarim

Senior Agent

Malomatia

Location
Egypt
Education
Bachelor's degree, Management information systems
Experience
11 years, 6 Months

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Work Experience

Total years of experience :11 years, 6 Months

Senior Agent at Malomatia
  • Egypt - Cairo
  • My current job since August 2016

handling Qatar customer inquires that related to Qatar (Q-Post)Post Company

Senior Agent - Complaint handling Department at Orange
  • Egypt - Cairo
  • March 2014 to August 2016

handling customer complains that related to company services - and wrong recharge for them billings

call Center at Wasla Outsourcing
  • Egypt - Cairo
  • December 2012 to March 2014

Call Center At Wasla Outsourcing Company - Vodafone Egypt Project

Education

Bachelor's degree, Management information systems
  • at El Alsoun Academy
  • June 2012

Education: Bachelor degree in Management information systems from alsoun academy Bachelor's degree: Good // Graduation Year: 2012 Interpersonal Skills: Proficiency in working on the following programs: (Excel - Word - PowerPoint - Access) * Able to work under pressure. * Energetic and self-motivated. * Strong interpersonal and communication skills. * Work with team spirit. * Self motivated * Hard Worker. * Sociable. * Have a clear vision. * Fast Learner

Specialties & Skills

Microsoft Operating Systems
Microsoft Office
MICROSOFT OFFICE
MS OFFICE

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

ICDL / MS OFFICE / Excel (Certificate)
Date Attended:
August 2011
Valid Until:
January 2012