Enterprise Presales
Zain - Jordan
مجموع سنوات الخبرة :9 years, 4 أشهر
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• Assisted in the sales process through data analysis; collecting and analyzing data from sales
reports
• Developed methods and strategies for assessing large amounts of data
• Studied and analyzed past sales data to determine trends in productivity
• Evaluated current sales goals
• Reviewed shopping and purchasing trends of the company's consumer base and targeted
demographics.
• Prepared range of written communications, documents and reports.
• Planned and executed new strategies to increase sales.
• Troubleshot problems and diagnosed system faults.
• Analyzed and tracked data to prepare forecasts and identify trends.
• Researched prospective clients and developed and executed cold call lists.
• Participated in contract bidding and tender preparations.
• Maintained high 'close rate' while expertly navigating and managing customer engagements.
• Surpassed sales and customer service targets, consistently exceeding established KPIs.
• Consistently sought ways to go above and beyond job requirements and exceed customer
expectations.
• Contributed to planning, preparation and implementation of sales strategy.
• Delivered presentations for annual sales plan meetings, reporting on client accounts and
customer trend analysis.
• Hit sales targets by seeking opportunities for operational expansion and new customer
acquisition.
• Successfully identified opportunities for upselling and cross-selling by engaging in thorough
conversations, as well as conducting company research.
• Ensured repeat sales by organizing regular client meetings, visits and Zoom calls to discuss their
requirements.
• Acted as the main point of contact for all company accounts regarding matters, including sales,
inventory, company queries and complaints.
• Ensured sales campaigns stayed within agreed timeframes, budgets and requirements by closely
monitoring operations.
• Stayed updated on product specifications, developments and availability to provide updated
information to clients.
• Shared comprehensive brand and product knowledge to maximized sales.
The main goal of E-Business and E-Commerce specialist is to apply all facets of Information Technology (IT) to support administrative processes in enabling organizations to become competitive both in domestic and international markets, translating efficiency and effectiveness to increase sales of products and services in terms of volume, improve customer service, monitoring delivery and distribution with speed and accuracy. This position requires skills and expertise in various disciplines of Information and Technology (e.g. information systems, the Internet, database, and networks) and administrative and financial sciences like accounting, economics, finance marketing, and business administration.