OMAR SOUS

Sr. Sales Engineer & Vrf Product Manager-Projects

Dunham-Bush (Hvac) / Spx-Marely (Cooling Towers) / Novovent (Fans) /Thermobreak (Insulation) / Danfoss (Valves) / Msa (Leak Monitors)

• Earning full knowledge for all sole agency products.
• Developing clients for selling products.
• Discovers, Explores & Identifies new business opportunities with functional partners to develop new products and services for business growth by following Strategy of Go to Market that serves company Vision.

• Met sales objectives, accurately planned, forecasted accounts and secured component sales to meet division goals by making 21.13% as average annual growth.
• Achieving an increase in sales value by 30.30% during a mentioned particular period of time.
• Create and implement sales strategies for identifying new customers, businesses, and opportunities in the local market in order to increase sales prospects and the company's
market penetration, as well as establish pipelines.
• Monitors sales progress with CRM tools.
• Oversees all areas of client accounts, including account management, sales, and new
business development.
• Constructs transaction structure, pricing, and proposition concepts. Lead customer
dialogues and negotiate agreements to finalize deals in a win-win scenario both internally and outside.
• Understand customers’ business goals, operating objectives, requirements, and technical design to customized solutions to best meet their needs and to secure sales opportunities.
• Make decisions & solve moderately complex tasks or problems within projects, product
lines, markets, sales processes or customers.
• Builds market position by locating, developing, defining, and closing business relationships.
• Develop and maintain excellent and productive relation customer relationships to increase their satisfaction and deepen client relationships who are in position to influence the project.
• Performs internal and external communications with Unitary and Applied Key personnel, Logistics, Production, Manufacturing, Finance Teams, and Customers to ensure smooth process.
• Attend client meetings, deliver sales presentation to end users and high-level executives, including site visits.
• Performs product demonstrations to win the confidence of client prospects.
• Interfaces with internal departments to ensure accuracy and timeliness of solution delivery to individual end users.
• Provides Sales support for new and existing customers.
• Participates in all scheduled sales team meetings/conference calls and sales trainings.
• Travels, as needed, to industry events, prospect and partner sites.
• Keeps updated on working knowledge of vendor products and technologies.
• Responsible for the thorough completion and processing of all documents throughout the pre-sales process.
•Work with Major Accounts, Purchasing, Engineer and Support Center groups to ensure successful delivery of solutions to customers to secure the project.
• Submits orders by conferring with technical support staff; costing engineering changes.

• Performed Value Engineering/analysis to HVAC projects (National Guard Hospital-Riyadh)
• Liaising with suppliers, clients, architects and contractors.
• Analyzing and interpreting data and information.
• Recommending modifications for systems.
• Creating reports and documentation.
• Conducted site experience to ensure the installation and performance of the equipment.

• Plan, Manage and develop relationship Key End User and consultants.
• Maintain strong domain expertise and be a solution adviser.
• Support both sales professionals and customers during the technical requirement definition and solution development sales process steps.
• Provide expert advice using technical knowledge and experience as to the procurement, configuration and implementation to meet requirements whilst ensuring ease of delivery and future supportability, scalability and flexibility.
• Submitted quotations to customers and followed up with them until successful deals are closed, negotiate prices and delivery times and conclude sales orders.
• Monitored the status of the products for assembly to timely update the relevant customers.
• Assessed customer needs, assisted customers in choosing the appropriate system for their applications and advised them the consequent commercial and technical implications of their selections.
• Evaluated additional requirements of the customers / clients for possible optimal profit within the Company’s standards and values.
• Provided updates to the customer on the status of the production and the assembly of the ordered units.
• Built up a positive relationship with customers that will generate future sales and repeat business.
• Prepared quotations & technical submittals based on the specifications received from the customers and company’s pricing and discount policy per customer and product. Handled all technical aspects of the project.
• Assisted direct and channel sales teams to qualify prospects based on technical feasibility.

- 2009-2011 (2 years-5 months), Cashier at Sousa Restaurant during study.

- 2007 (6-10 months), Volunteer work with Al-Makased group.
- 2005-2011, Teaching students of grade 9 & above.