Head of Hr and Finance
qatar stars league
Total years of experience :12 years, 5 Months
HR Duties :
Manages the development and implementation of Human Resources department, goals, objectives, policies and priorities for each function
Lead efforts to develop the strength of talent within the QSL - people skills, development opportunities and succession planning
Ensure the QSL is in sync with the best practices within the HR function.
Ensure the top management is updated on a regular basis with detailed reports on staff turnover, cost per hire, training hours per employee, etc.
Ensure HR administration systems are fit for purpose, maintained appropriately in line with legal and best practice requirements and able to produce management information to meet time, accuracy and quality standards at all times.
Conduct training needs analysis and designs and implement a training plan with input from department heads and top management.
Manage the departmental budget to ensure money is being invested wisely and that all finances are under control.
Establish and maintain performance management policies and procedures that ensure appropriate reward of performance and management of under performance.
Ensure all appraisals across the organization are carried out on a timely and professional manner
Create and maintain a sustainable succession plan across all departments.
Finance Duties :
Provide advice and guidance on the company financial strategy
Establish and implement short-and long-term QSL financial goals, objectives, policies and operating procedures
Formulating financial targets and budgets in accordance with the strategy determined
Review reports and analyse projections of sales and income against actuals
Keep the organisation functioning with best practices for the finance function
Manage company policies regarding capital requirements, debt, taxation, loans, as appropriate
Ensure the regulatory requirements of all statutory bodies are met for the organisation’s financial affairs
Implement continuous financial audit and control systems to monitor the performance of the QSL, its flow of funds, adherence to the budget, expenditures, income, other budgetary items
Responsible for preparation and presentation of financial statements and reports to the top management
Ensure that the records systems are maintained in accordance with generally accepted auditing standards and Qatar financial law
Ensure that the certification of subsidy reports/contribution agreements for all QSLM and Clubs’ projects are processed in a timely manner
Alert the top management regarding any irregularity, lack of compliance and problems concerning the financial systems, operations, plans, accounting, budgets or any other matter of a financial nature and which could have a financial implication
Oversee the players' contracts and bonus/incentives system implementation
Communicate all departmental KPI’s and ensure that they are delivered on time and in full
Review and provide feedback to the departmental team about their work and suggest training programmes / workshops to the HR Development head
Maintaining performance benchmarks, managing business finances and ledgers, developing codes of conduct and operational policies, overseeing human resources, and leading company or agency staff.
Facilitate and implement the administrative and financial work of the Company allowing that objectives are achieved smoothly and that the expected results are delivered on time.
Develop and manage budget and business plans.
Responsible for setting up the financial monitoring and control system for the Company to the standards required by Community financial regulations.
Implementing an efficient and effective set of administrative procedures for the Company.
Responsible for Managing of Human and Financial resources of the company.
Preparation reporting and monitoring of the budget (Planning, transfers, follow-up of execution ..).
Definition of financial circuits, workflows and of budgetary procedures.
Verification of transactions.
Work with both internal and external auditors to facilitate the audit process and coordinate responses to audit requests from the company and various entities as required. Ensure that any deficiencies found during internal or external audits are addressed through a corrective action plan.
Salaries Administrations.
Preparation and submission of the staff establishment plan to the Administrative Manager.
Develop and implement insurance policies.
Providing guidance to senior administrative officer.
Preparing strategies and goals for the employees.
Responsible for the analysis of financial data.
Represent and communicate all aspects of Administration and Finance to the Company Board of Directors.
Working closely with IT dept to prepare RFP (Request for Proposal) for ERP and HR system for the whole organization by implementing and developing a new rules, policies and procedures for the finance and HR dept.
opening a new A/C's, Sealing bank products, sealing personal loansand car loans, sealing credit cards .
While ensuring the best customer service, it was very important to me to maintain a great work system between my team & the quality of service offered in order to insure a better service
I covered throughout my working period at the bank each of the following sections: operations marketing, treasury & the central loans.
Many courses were covered during my work period such as; safety, money laundry, Islamic banking Operations & systems.
Branch Manager.
Supervise branch operations, new account personnel and investment department. Train all new employees.
Oriented our branch throughout a new computer system, products and procedures which resulted in enhanced customer service, more accessible records and better account report generation.
Successfully established policy and procedures to allow better communication with other companies
Fast-track career promotion through a series of increasingly responsible positions leading the work flow as should be. Thanking Letters from management for achieving customer satisfaction.
Call Center Manager.
Managing the Call Center in order to meet the target in term of speed, efficiency, sales and quality;
Implementing and creating efficient change for the benefit of the Call center
Managing the daily routine.
Gathering different problems from supervisors and team leaders in order to find a solution.
Maintaining up-to-date knowledge of industry developments and involvement in networks;
Monitoring random (Inbound and Outbound) calls to improve quality, minimize errors and track operative performance;
Planning and developing staff recruitment, including wording vacancy advertisements and liaising with HR staff;
Reviewing the performance of staff, identifying training needs and planning training sessions;
Recording statistics, user rates and the performance levels of the centre and preparing reports;
Handling the most complex customer complaints or enquiries;
Organizing staff schedule.
Forecasting and analyzing data against budget figures on a weekly and/or monthly basis;
Analyzing performance statistics and making decisions on the basis of these statistics;
General Manager Assistant and Member of the Board of Directors In Tohama Company (a Qatari Organization Operating in Amman, Jordan)
Implementing strategies.
Leading both people and projects by directing, influencing, prioritizing and motivating others.
Interpreting quantitative analysis and applying these analyses to address specific organizational problems or challenges.