Sales Manager
Springfield Real Estate
Total years of experience :18 years, 0 Months
* Accountabilities:
• Maintain a sustainable relationship with all of the developers and their Sales teams, get the updates for the new projects Launches and the existing properties to prepare plans for the marketing campaign with the marketing team, briefing and studying the projects with the sales team, Prospect for potential new clients and turn this into increased business & close the deals.
• work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization
• Plan persuasive approaches and pitches that will convince clients to do business with the company.
• Conducting business reviews to ensure clients are satisfied with their properties and services.
• Letting customers know about other investment opportunities/ properties that the company offers.
• Attending meetings with clients to build relationships with existing accounts.
• Escalating and resolving areas of concern as raised by clients.
• Carrying out client satisfaction surveys and reviews.
• Monitoring company performance against service level agreements and flagging potential issues.
• Create an inspiring team environment with an open communication culture
• Working closely with Account Managers and Sales Consultants.
• Delegate tasks and set deadlines & Set clear team goals.
• Alerting the sales team to opportunities for further sales within key clients.
* Accomplishments & Career Milestones - 2017 & 2018:
• Off- plan Specialist, Working actively and closing many deals with most of the big developers and off- plan projects in Dubai Property Market, One of the ACTIVE brokers with (Emaar- MERAAS & Dubai Holding- Dubai South- NSHAMA- Azizi- Danube- Vincitore- MAG- DAMAC- Ellington… etc.)
• Giovanni Boutique Suites- MILANO- JVC, Managing the Sales processes and the sales team for this exclusive project & the top seller, after the successful sales- the Developer is going to release the new project under the same brand Naples-Giovanni Boutique suites soon
• Sole & Exclusive Agent for many Investors and Managing exclusive properties in different areas all over Dubai
• Connecting to large Networks of investors and brokers
• Closed Over 120 Direct Sales deals
* Accountabilities:
• Contact potential clients through calls, emails, etc. to offer them property consultancy services, new investment opportunities and new projects
• Advised and informed prospective clients on current market activities/condition and the negotiation process of real estate transactions.
• Demonstrated excellent convincing and negotiating skills as well as attention to detail and client’s needs
• Maintain regular contact with developers, landlords, investors and owners to find new opportunity and assess existing ones.
• Assisted investor clients in all aspects of buying and selling property, analyzing vital information about government zoning rules and regulations, future property value, population growth and traffic volume about the property.
• Achieving client relationship targets and KPI’s as set by the Head of Sales.
• Updating the CRM and ensuring account managers are aware of changes within clients.
• Study property listings, interview prospective clients, accompany clients to property site (viewings).
• Actively promote the company services, promote properties through online advertisement, Email Blast, open houses and different listing services.
• Buy or sell property for clients, act as an intermediary in negotiation between buyers and sellers, Advise clients on market condition, prices and Return on Investment.
• Keep up to date with UAE Real Estate market, property laws, competitors and marketing activities.
• Demonstrated excellent convincing and negotiating skills as well as attention to detail and client’s needs in order to reach agreement and close deals and resulting in 100% customer satisfaction
• Provide excellent customer services, building strong client relationship and follow up after closing deals.
• Building and maintaining relationships with clients and key personnel within customer companies.
* Accountabilities:
• Collate market intelligence on competition and other market trends for re-engineering business strategies
• Build/ maintain productive business relationship with key decision makers across existing client/ prospect organizations for identifying/ developing new business opportunities
• Cater to services like foreign trade, supply chain and logistics
• Collaborate with various support teams in catering to imports and exports, closing new deals with international customers
• Ensure compliance to contractual parameters pertaining to various business deals
Accomplishments :
• Successfully placed the organization amongst major players in the Investments Consultancy, Property Management and Event Management domain in the market
• Instrumental in having the organization short listed by major Developer and NGOs under the United Nations banner in The country
Accountabilities:
• Spearheaded team efforts in rendering services like Property management, Investment consultancy, Exhibition organization, Event management, customer agents, and Investment brokers.
• Assisted investor clients in all aspects of renting, buying and selling property, analyzing vital information about government zoning rules and regulations, future property value, population growth and traffic volume about the property.
• Interacted with clients for collating/ understanding requirements for rendering customized business solutions
• Set up strategic partnership with various international organizations across Sudan and east of Africa aimed at enhancing market penetration/ business generation
• Advised and informed prospective clients on current market activities/condition
• Coordinated customer related purchase activities within the organization and with external suppliers Advised and informed prospective clients on current market activities/condition
• Evaluated and ensured compliance to customer contracts
Accomplishments:
• Distinguished for significant contribution in placing the organization amongst major players in the market within a short span of time
Accountabilities:
• Maintained regular interaction with clients and prospects for identifying existing and future customer service requirements
• Resolved client queries related to product, service or equipment technical and engineering information and other related issues
• Collaborated with various support teams in preparing cost estimates based on specific customer requirements
• Maintained updated technical and product knowledge aimed at rendering qualitative customer demonstrations and presentations
• Updated business status and highlighted critical issues with potential business impact to the senior leadership team and other stakeholders through various status reports