Medical Coordination Manager
Magrabi Hospitals & Centers
Total years of experience :23 years, 3 Months
* Medical Coordination Manager Responsibilities:
Make sure the credit (insured) patient’s receive the approved services.
Managing claims (medically): making sure that all the medical requirements are fulfilled within each medical bill altogether with the UCAF/DCAF.
reconcile these claims whenever they are rejected (less than 2% rejection of the total claims achieved)
Managing Team for approvals, billing and collections.
Allocating yearly budget in terms of manpower and financial support.
*Inpatient Manager Responsibilities -on charge-: (68 Beds)
Administrative responsibilities related to the admission offices, inpatient services, hospitality coordination.
Responsible for the OR schedule approval.
Ensure excellent communication/satisfaction with all Magrabi customers (patients).
Allocating yearly budget in terms of manpower and financial support.
*Additional responsibilities:
Chairperson of the Patient/Family Rights and Education committee & member of other committees.
(Medical Manager - Acino, Middle East)
PharmaAccess is pharmaceutical distributor representing ACINO of Switzerland as a sole agent all over the Middle East -during that time-.
Responsibilities
-Advise the company board regarding the launching of new products and agencies, based on personal experience, market feedback (pharmacies, clinical trials, physicians, press release), IMS data and KOL feedback.
-Provide Medico-Marketing input for the newly introduced products (SWOT analysis based on points mentioned before).
-Participate with the company board in the strategic /tactical business planning to achieve the target product potential.
-Develop and assess medical background for all client facing staff (both marketing & sales) and conduct medical training sessions for the field force.
-Work with the marketing department on developing promotional programs, materials, marketing activities, business plans, group presentations, and conferences (symposiums, speakers, CME and KOL programs).
-Develop, Manage, supervise and execute post-Marketing Surveys.
-Review and approve promotional materials designs, CME programs and PMS.
-Respond to medical queries from the medical profession and field force.
-Prepare and compile medical resources (clinical articles, publications, data base, slide kits and educational video tapes).
-Develop, manage, supervise and deliver Pharmacovigilance System (event electronic forms management). Data collections and analyses are done through other agencies.
Please check: http://www.pharmaaccess.com/acino/pharmacovigilance/
-Follow-up of the regulatory and registration files whenever a medical advice is needed.
Responsibilities
-Organize and create a customer list for the medical educational programs in Egypt and Middle East.
-Qualify and communicate business leads for EduMed.
-Build local awareness on EduMed products to create the need for the service in the markets EduMed covers.
-Maintain active regional network of contacts in the government and private sectors.
Achievements:
-EduMed has conducted more than 40 CME extended programs within the Middle East area in collaboration with top American medical schools; e.g. Harvard Medical School, Brigham and Women's Hospital, University of Virginia, George Washington University; etc.
-EduMed educational programs claimed noticeable market share and built good reputation with the leading pharmaceutical companies in Egypt & the ME.
Responsibilities
-Develop new agencies and outsource new products.
-Analysis and evaluation of product suitability to the market
-Qualify market needs and outsource multinational suppliers .
-Prepare marketing plan for the newly adopted products.
-Maintain global network of suppliers.
- -Attend international exhibition to maintain updated background on the industry development.
-Monitor sales force and contribute to their training.
Achievements:
Aya Planet managed to represent some international companies achieving market presence
among these companies:
Biogenie; Skin Care and Spa Products; France: www.biogenieconcept.com
Frio; UK: www.friouk.com
Neoderma; Skin Care and Spa Products; Cyprus: www.Neoderma.com
Allcare; UK: Food Supplements & Multivitamins.
Responsibilities
-Promoting all Glaxo Wellcome (now known as GlaxoSmithKline) products responsible for achieving the sales budget, which was done successfully, all through four years of very productive sales and achieving the sales target (always exceeds the settled target).
-Launching new products.
-Reporting on the market and sales were one of the most challenging tasks, I was responsible for in my area.
Responsibilities:
-Promote all Pharmacia and Upjohn Oncology and Plasma lines for both the governmental and private sectors in
Egypt.
-Following up new oncology protocols at the Oncology centers countywide; promoting Pharmacia and Upjohn at these protocols.
Responsibilities:
Promoting Pharmacia Medicines in Cairo and other governorates.
Achieving the sales Budget. Following-Up the drug stores, pharmacies, hospitals, and doctors in both the private and the governmental sector.
One of the achievements was doubling the consumption of Pharmacia products at the Medical Insurance Hospitals in my area that was done in the first six months of my work and entitled me to be promoted to a product specialist later on.
Completing the obligatory military service as a General Practitioner at a military Unit.
Completing the obligatory internship at Ain Shams University Hospitals at different departments and that entitled me to become a registered General Practitioner (still registered as a GP at Egypt).
Online Executive Business Management Diploma, given online and accredited from Formal entity at Florida, USA