Manager (Medical Department)
ABU DHABI NATIONAL TAKAFUL CO
Total years of experience :18 years, 3 Months
ABU DHABI NATIONAL TAKAFUL CO. (TAKAFUL), Abu Dhabi, UAE February, 2011 - present Manager (Medical Department) ➢ Develops direct health insurance products/solutions which support business growth of the company. ➢ Applies the underwriting guidelines and procedures based on the evaluation of the different insurance products (in close cooperation with the re insurer (s)) and to accept risks in conformance to Company's policies, guidelines, rules, Government regulations. ➢ Implements state of the art underwriting practices applying actuarial skills to recommend standards, necessary changes and improvements to the company's practice in the areas of product development, pricing and reserving • Propose personnel development steps for staff • Develops staff objectives. • Ensures that internal & external communication requirements are being adhered to in a timely and professional manner. ➢ Monitoring and controlling of technical performance (Quality Assurance) ➢ Make underwriting decisions for medical class and resolving issues arising. > Handling the treaty renewals from all aspects to ensure the maximum flexibility, security and competitive rates. > Handling all TPA related issues, set up necessary controls to monitor the claims and make sure that the TPAs are performing their role properly. ➢ Manages daily operations and the employees of the department in a way that ensures achievement of departmental goals/objectives as defined. ➢ Ensures transparency of department activities ➢ Ensures that the technical knowledge level is sufficient and adequate to manage the daily duties and responsibilities. ➢ Provide expertise and support to other departments ➢ Plan, execute and contribute to other projects and duties as assigned ➢ Provide strategic support/opinion for top management for medical class.
AL KHAZNA INSURANCE COMPANY P.S.C, Abu Dhabi, UAE
June, 2007 - December 2010
Underwriter & Accounts in Charge (Medical and Life Department)
➢ In charge of quoting for all renewals & new businesses (for both medical & Life), which is including the medical underwriting and dealing with the clients in this regard.
➢ Coordinating with the reinsurers for the cases that should be referred to them as per the treaties, in addition to the when the risk doesn't fall under treaties conditions the leader rates are on the high side.
➢ Monthly claims analyze per policy/portfolio so we can find out solutions in order to keep the loss ratio under control.
➢ Preparing the monthly & yearly reports/statistics for the reinsurer, Health Authorities and the financial reports for internal & external auditors for direct & co-insurance business under medical & life classes.
➢ Supervision & Coordinating the day to day tasks of the Underwriting / Policy Issuance section i.e. preparing any required information/ details/ documents/ certificates, processing the additions & deletions after doing proper underwriting when needed, and any other required tasks.
➢ Time management and assures that each staff is doing the delegated tasks in the most efficient way in order to meet the targeted deadlines and KPIs.
➢ Coordinating with Finance & IT departments in addition to the Claims & Networking Sections of the Medical Department.
➢ Dealing with clients / brokers regarding matters related to U/W & Policy Issuance / services.
DIB TRADING COMPANY, Syria
November 2005 - March 2007
Supervisor, Marketing Department
➢ Supervise Outright Sales Orders, Factory Sales and House Accounts.
➢ Coordinates with the Sales Executives regarding customer's concerns.
➢ Prepares and ensures success of brand launching
➢ Ensures and monitors collections for the brand
➢ Coordinates with the different departments and offices in the organization.
➢ Prepares and attend meetings related to the brand and department's functions.
➢ Prepares and submits various pertinent reports regarding sales for the company.
❖ EMIRATES INSTITUTE FOR BANKING AND FINANCIAL STUDIES Abu Dhabi, UAE 1. HEALTH INSURANCE ADVANCED TRAINING PROGRAM 2. RE-INSURANCE ❖ PEACH TREE PROGRAM FOR ADVANCED ACCOUNTING in Almamoun international center, Damascus, Syria ❖ BASIC OF INFORMATION TECHNOLOGY, Microsoft windows XP- Microsoft office 2003 in Alkhawarezmi Training Center, Damascus, Syria.
❖ DAMASCUS UNIVERSITY, Damascus, Syria Bachelor of Economics Major in Banking & Insurance. School Year: 2002 - 2006 (Graduated in Oct. 2006)