Business Analyst
Electronic Health Solutions
Total years of experience :11 years, 4 Months
1- Develop new business models, taking all aspects into consideration and providing insight into how these models will benefit the company.
2- Document process information using diagrams in the form of business process models.
3- Analyse process models as they are (As-is), and compare them to the future, and improved designs.
4- Design business processes (To-be) and manage any subsequent changes to them.
5- Identity, document and analyze business rules that govern the implementation of business processes.
6- Test and execute processes to ensure that the right results are achieved.
7- Examine processes holistically to understand the impact of changing them on people, existing software applications, and general business operations.
8- Collect feedback on process performance. The collected data forms the basis of future process improvement projects.
9- Monitor and measure the effectiveness of processes to ensure consistent value delivery.
10- Listening to different members’ recommendations and taking measures to maximize the efficacy of the analytical team.
11- Explore new customer satisfaction options and make recommendations for how satisfaction can be improved.
* Skills & Proficiencies:-
Communication Proficiency.
Problem Solving/Analysis.
Negotiation Skills.
Leadership and management skills
Technical Capacity.
Project Management.
Collaboration Skills.
Business Operations.
1-Participates in every aspect of the implementation from analyzing the customer’s business requirements to configuring the system application to meet the customer’s needs.
2-Collaborates with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current business processes.
3-Provides knowledge of the system application and evaluates the customer’s business processes against the standard system functionality.
4-Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected.
5-Responsible for configuring and customizing the system application to achieve the customer’s business requirements.
6-Facilitates the customer’s decision-making process and develops the functional design document that will drive the development process (if modifications/ customization are required, either to processes or to the system application).
7-Responsible for conducting acceptance testing and training customer resources to successfully use and maintain the system.
8-Experience and understands challenges and risks when implementing system applications.
testing projects include:-
1- read all the documents and understand what needs to be tested.
2-Based on the information procured in the above step decide how it is to be tested.
3-Inform the test lead about what all resources will be required for software testing.
4-Develop test cases and prioritize testing activities.
5-Execute all the test case and report defects, define severity and priority for each defect.
6-Carry out regression testing every time when changes are made to the code to fix defects.
Master business administration
1- Bachelor degree in Health Service Adminstration, 2010 ( Jordan University of Science and Technology) Grade: Excellent.