Technical Engineer/Manager
IncomTech
Total years of experience :22 years, 8 Months
Position: Technical Team Leader
Responsibilities:
• Upgrade eBusiness Suite from 11.5.9 to 12.2.4
• Upgrade database from 9i to 12c
• Oracle APPS DBA (Upgrade, Cloning, Patches, Concurrent Manager Configuration and troubleshooting).
• Oracle APPS Tech (Application object library, customization, integration API)
• Experience with Oracle Log Miner, Flashback and other recovery options
• eBusiness Suite upgrade assistance, health check, post upgrade assistance, issue resolutions
• Exadata Installation, upgrade and Troubleshooting.
• ODA (Oracle Database Appliances) administration, best practice implementation
• Exadata Best Practice for configuration and performance implementation
• Implemented Exadata Dedicated solutions such as EHCC and IORM.
• Exadata Dedicated troubleshooting such as Flash Card health check, Smart Cash health check and performance analysis.
• Work on AIX, Linux Environments
• Database Administration (Install, patching, troubleshooting, performance tuning, Backup and recovery, etc.) including all version starting from 7.3 till 12c.
• On Going Support for Customers across North America.
• Perform Oracle Architecture review including high availability solutions (Data Guard / Oracle RAC).
Implementation, troubleshooting and performance enhancement
Position: Advanced Customer Services (ACS), Principle Support Analyst
Responsibilities:
• Worked in cross projects with Oracle Consulting Involving People Soft upgrade as the main DBA for the database upgrade part.
• Worked in cross projects with Oracle Consulting Involving JD Edwards upgrade as the main DBA for the database upgrade part.
• Oracle APPS DBA (Upgrade, Cloning, Patches, Concurrent Manager Configuration and troubleshooting).
• Transparent data Encryption (TDE)
• Oracle APPS Tech (Application object library, customization, integration API)
• eBusiness Suite upgrade assistance, health check, post upgrade assistance, issue resolutions.
• Exadata Installation, upgrade and Troubleshooting.
• ODA (Oracle Database Appliances) Installation, Upgrade, and troubleshooting.
• On Going Support for Customers across North America.
• Perform Oracle Architecture review including high availability solutions (Data Guard / Oracle RAC).
• Implementation, troubleshooting and performance enhancement
Position: Global Support Specialist (Tier 3)
Responsibilities:
• On Going Support for 1200 + Customers across the globe for Oracle Technical related and architecture issues including High Availability solutions.
• Perform Oracle Architecture review including high availability solutions (Data Guard) and performance analysis.
• Complex solution design for huge data volume customer.
• Intensive analysis for both SQL level and Database level performance tuning.
• Backup and recovery implementation and policy management using RMAN.
• Data Guard implementation, troubleshooting and performance enhancement.
• SUN -HA cluster implementation and maintenance.
Position: Principle Support Engineer, Senior Apps DBA / Senior DBA
Responsibilities:
• DBA Team Leader.(IC4: Principle Level Support engineer).
• Performed 11g RAC installation on IBM AIX 6.2 (4 RAC nodes) in Umm El-Qura University, Saudi Arabia.
• Performed Database upgrade for eBusiness Suite 11.5.10.2 from 9.2.0.6 32-bit RAC to 10.2.0.3 64-bit RAC (CRS 10.2.0.4) in DU Telecom Company, UAE.
• DB2 Integration with Oracle eBusiness Suite Application (CRM) in Alrajhi Bank,
• DB2 Troubleshooting and problem analysis in Tadawul (Saudi Stock Exchange)
• Performed Database upgrade for eBusiness Suite 11.5.10.2 from 9.2.0.6 32-bit RAC to 10.2.0.3 64-bit RAC (CRS 10.2.0.4) in addition to platform migration in Etisalate Telecom Company, UAE.
• Performed RAC migration from 9i RAC to 10g RAC (4 Nodes) in Saudi Telecom Company with co-ordination with Ericsson Company, Riyadh, Saudi Arabia.
• Performed platform migration and RAC upgrade from 9i to 10g (4 RAC nodes) in MTC, Kuwait.
• Performed 9i to 10g (10.2.0.4) upgrade in addition to platform migration to National Commercial Bank (NCB), Jeddah, Saudi Arabia.
• Performed maintenance planning, tuning, backup and recovery solutions for STC (Saudi Arabia), Etisalat (UAE), and MTC (Currently Zain in Kuwait) Billing Systems (Telecom Industry).
Position: Senior Oracle Applications Technical Consultant, Analyst / DBA
Responsibilities:
• Maintenance and Administration for Oracle Applications 11i.
• Designing and Implementing Oracle Discoverer Metadata (implemented in Alrajhi Bank CRM Project)
• Maintenance and Administration for Database 9i (DBA issues).
• Designing and developing new System (Customized System) Integrated with Oracle Apps Financial Module (AR, AP, GL) and Oracle Inventory.
Achievements:
Designing and Implementing Installment System that integrates in a bi-directional way with Oracle Applications 11.5.9 Financial Modules (AR, AP, and GL).
Designing and Implementing Installment Investment System that integrates in a bi-directional way with Oracle Applications 11.5.9 Financial Modules (AR, AP, and GL).
Designing and implementing custom solution which integrates with Hand Held System that integrates with Oracle Applications 11.5.9 Financial Modules (INV, AR, and GL).
Designing and implementing Discoverer Metadata for Alrajhi Bank CRM Project.
Successful Installation and full Technical Assistance of Oracle Applications Versions (11.5.7, 11.5.8, 11.5.9, 11.5.10) on (Windows 2000, Windows 2003, IBM AIX, HP-UX 11i, SUN) Operating Systems.
Performing FULL Technical Consultation for Alsaggaf pharmacies (40 branches)
Successful integration of Oracle Applications with Primavera using OP3 software.
Performing Full Technical Assistance (DBA & Developing) as a part of the Implementation Team in TADWUL (Saudi Market Exchange) in co-operation with Saudi Oracle.
Performing Full Technical (DBA & Developing) as a part the Implementation Team in CMA (Capital Market Authority) in co-operation with Saudi Oracle.
Have excellent experience in PASTA utility for Arabic and Hebrew printing in both character and graphics mode (Using Post Script Format).
Normal Database duties (Backup and Recovery, Tuning, etc)
Responsibilities: Normal Database duties (Backup and Recovery, Tuning, etc)
Achievements:
Installation of Oracle Application Server on HP-UX.
Normal Database duties (Backup and Recovery, Tuning, etc)
Position: Oracle Applications Technical Consultant, Analyst / DBA
Responsibilities: Maintaining old database and designing + implementing New databases if required using oracle (7.0, 7.3, 8, 8.1.5, 9.0.1).
Achievements:
Successful Installation of Oracle Applications (11.5.4, 11.5.5, 11.5.6) on (WinNT 4 Server, Windows 2000) Operating Systems.
Administration of Oracle Application with Database 8i.
Analysis and Designing 9 complete systems (Full ERD - FHD - and documents). Integrated with Oracle applications. (AR, AP) in the Saudi Postal Main office, Riyadh
Bachelor Degree In Computer Engineering 2000 Excellent From Department of Computer Engineering, Collage of Engineering, Arab Academy for Science and Technology,Alexandria, Egypt.