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osama kassar, Telesales Manager

osama kassar

Telesales Manager·KIA MOTORS

Saudi Arabia

Bachelor's degree, civil engineering

Work experience

Total years of experience: 29 years, 4 months

Telesales Manager

January 2020 - Present

KIA MOTORS

Khobar, Saudi Arabia

January 2020 - Present

as a telesales manager, I established my department from zero, I had prepared the structure for the department, the work plan, and the work policy, the budget, and commission policy, I hired the sales staff, and prepare the training plan for the staff, and prepare the daily and monthly target for the department and sales staff.
the department deals with the potential customer whos coming by the call center, websites, social media, and any other electronic medium, KPI prepared to offer the best services, and gain the customer satisfaction with the best results.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

sales manager

January 2015 - Present

ALJABR GROUP / KIA MOTORS

Khobar, Saudi Arabia

January 2015 - Present

sales and branch manager leading my sales team to do the best, sales team. logistics and delivery. (one team everybody win ) this my vision,
we achieve over target sales at the year 2016 growth about 15% more than 2015
All the daily affair according to my position as sales manager, Prepare sales plane for the sales staff, observe the stock items and control the quantity, manage the daily sales to achieve the target, observe the showroom appearance inside &outside, taking care of customers’ satisfaction, make a good connection with all support division. Follow up delivery procedure.we have a strong relationship with our customer and keep them satisfied and loyal to our BRAND KIA.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

SALES MANAGER

March 2011 - December 2014

HYUNDAI MOTORS

Khobar, Saudi Arabia

March 2011 - December 2014

ALMAJDOUIE HYUNDAY MOTORS (

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

SENIOR SALES SUPERVISOR

March 2006 - September 2011

HYUNDAI MOTORS

Khobar, Saudi Arabia

March 2006 - September 2011

Prepare sales plane for the sales staff, observe the stock items and control the quantity, manage the daily sales to achieve the target, observe the showroom appearance inside &outside, taking care of customers’ satisfaction, make good connection with all support

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales executive

January 2004 - January 2006

sakkal and sons LADA MOTORS

Damascus, Syria

January 2004 - January 2006

THE COMPANY IS ONE OF THE LEADER IN AUTOMOTIVE MARKET IN SYRIA, I HAD BEEN AWARDED AS BEST SALESMAN OF THE YEAR 2005 .

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales executive

January 2000 - January 2004

MITSUBISHI AUTOMOBILES

Damascus, Syria

January 2000 - January 2004

Receive in door costumer
Help costumer to make his purchase decision
Finalizes the deal with customer till hand over the car.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Representative

January 1997 - January 2000

ARABIAN FOOD SUPLLIES

Jeddah, Saudi Arabia

January 1997 - January 2000

Sale cosmetic products to class A costumer .Preparing occasional promotion, Follow up products moving and short stock items

Company industry:
Other Healthcare Services
Job role:
Sales

Education

Damascus University

January 1998

January 1998

Bachelor's degree, civil engineering

Syria

GPA (percentage): 75%

GPA (percentage): 75%

,

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Deal Maker
Expert
Deal Maker
Expert
Leading By Example
Expert
Leading By Example
Expert
Sales skills
Expert
Sales skills
Expert
AUTOMOTORES
Expert
AUTOMOTORES
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
DELIVERY
Expert
DELIVERY
Expert
PROMOTIONAL MATERIALS
Expert
PROMOTIONAL MATERIALS
Expert
RECEIVING
Expert
RECEIVING
Expert
REQUIREMENTS
Expert
REQUIREMENTS
Expert
SALES
Expert
SALES
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Deal Maker
Expert
Deal Maker
Expert
Leading By Example
Expert
Leading By Example
Expert
Sales skills
Expert
Sales skills
Expert

Languages

English
Intermediate
Arabic
Native Speaker
French
Intermediate