Network Administrator
SEDCO
Total years of experience :14 years, 6 Months
• Provide on-call consulting advice and technical support to various users regarding specific operational and applications issues.
• Provided technical expertise for IT network design, implementation, optimization and upgrade.
• Manages and maintains LAN/WAN infrastructure.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Performed troubleshooting and diagnosis to hardware/software network failures, and provided resolutions in timely manner.
• Implementing, Configuring, Designing, Maintaining and Troubleshooting the following Microsoft products:
o Exchange 2003, 2007, 2010, 2013, 2016 Servers.
o ISA 2006 and TMG Servers.
o CRM 2011, 2013, 2015 and 2016
o TFS server 2013 and 2015
o SharePoint 2007, 2010, 2013 servers
o Project server.
o Hyper-V 2008, 2012, 2012R2
o SQL Server 2005, 2008, 2008R2, 2012, 2014
o DNS, IIS, Active directory, WINS, DHCP, WSUS and Group Policy
o Windows XP, 7, 8, 10 Clients.
o Microsoft Office (2003, 2007, 2010, 2013, 2016).
• Implementing, configuring, Designing and troubleshooting Cisco Call Manager Express “VOIP”.
• Maintaining and troubleshooting CISCO routers, switches and firewall.
• Maintains backup systems and monitors integrity of data.
• Execute and implement a disaster recovery plan that ensures business continuity.
• Research, evaluate purchases, install, configure, and troubleshoot all hardware, peripherals, and equipment necessary to meet integrated systems objectives.
• Answering technical queries and assisting users.
My achievement in my work are bellow:
• Upgrade Domain Controller from 2003 to 2008R2 then to 2012R2
• Upgrade ISA 2006 to TMG 2010
• Upgrade Project server from 2007 to 2010
• Upgrade TFS server from 2005 to 2010 then to 2013 and finally to 2015
• Upgrade CRM server to 2011 then to 2015 and finally to CRM 2016
• Customize and develop CRM server to meet company requirement.
• Establish SharePoint 2010 server then upgrade it to SharePoint 2013
• Establish Hyper-V and virtualize all the servers
• Establish Cisco Call Manager Express and connect all offices phones “Amman, KSA, and UAE” throw VOIP
• Move from legacy PIX firewall to SOPHOS UTM
• Plan and establish backup policy for all critical server using “Acronis”
• Establish and Configure Video conference solution between “Amman, KSA and UAE”
• Establish and configure Site to Site VPN between Offices in “KSA, UAE and Amman”
Network administration trainee