Assistant Vice President – Major Strategic Accounts
Oman Insurance Company
Total years of experience :24 years, 6 Months
Assistant Vice President - Major Strategic Accounts
• Analyzing, evaluating, quoting and rating our prospects to furnish policies satisfying their requirements.
• Determine appropriate financial reports.
• Generating Business plans related to the Department, annually, short term and long term plans.
• Achieving the annual targets by retaining our major accounts renewals portfolio.
• Increase production through cross selling.
• Provides training to staff in regard to operations and policies.
• Increasing the business capacity.
• Bringing in new clients/ channels / Cross Selling.
• Achieve optimum employee levels with least amount of overhead to meet annual budgetary plan.
• Formulate and recommend mechanized policies and programs that guide OIC in maintaining and improving its competitive position and the profitability of the operation.
• Direct and monitor employees to accomplish goals of the company.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Take corrective action as necessary on a timely basis and in accordance with company policy.
• Responsible for performance monitoring and evaluation in addition to compensation administration for subordinate employees.
• Proven ability to manage sales function for a branch operation to include but not limited to Outside Sales, customer interfacing, inside sales, quotations etc..
• Tailor my own business plan, and make sure to work parallel to it & preferably exceed expectation with clear recognition.
• Explore and actively pursue growth opportunities for OIC.
• Coordinate preparation of financial reports, analyses, and information reports.
• Following up new business opportunities and setting up meetings
• Planning and preparing presentations.
• Establishing and maintaining working relationships
• Communicating new product developments to prospective clients
Al-Quoz Branch Manager / Assistant Vice President - Distribution
& Member of the Distribution Committee.
• Analyzing, evaluating, quoting and rating our prospects to furnish policies satisfying their requirements.
• Determine appropriate financial reports.
• Handling Petty cash.
• Generating Business plans related to the branch, annually, short term and long term plans.
• Achieving the annual targets.
• Increase production.
• Maintains communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity.
• Formulates recommendations and provides feedback to management regarding operational policies and procedures.
• Maintains control over audit procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Management of UIC Immediately
• Assists in ensuring that the branch is in compliance with laws and regulations of UAE.
• Provides training to staff in regard to operations and policies.
• Increasing the business capacity.
• Brining in new clients/ channels.
• Managing employees, and motivating them in order to increase their productivity.
• Assist General Manager in the development and formulation of long and short planning, policies, programs and objectives.
• Achieve optimum employee levels with least amount of overhead to meet annual budgetary plan.
• Formulate and recommend mechanized policies and programs that guide OIC in maintaining and improving its competitive position and the profitability of the operation.
• Direct and monitor employees to accomplish goals of the company.
• Act as liaison between facility personnel and upper management levels, as well as, executive/department manager levels to inform personnel of communications, decisions, policies, and all matters that affect their performance, attitudes and results.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Take corrective action as necessary on a timely basis and in accordance with company policy.
• Ensure compliance with current rules and regulations.
• Consult with Human Resources Department as appropriate.
• Responsible for performance monitoring and evaluation in addition to compensation administration for subordinate employees.
• Proven ability to manage sales function for a branch operation to include but not limited to Outside Sales, customer interfacing, inside sales, quotations etc..
• Tailor my own business plan, and make sure to work parallel to it & preferably exceed expectation with clear recognition.
• Achievements in exceeding our pointed targets.
• Administration & office management.
• Handling related matters to Media channels, Advertising, & Branding.
• Managing a team to explore and actively pursue growth opportunities for OIC.
• Manage accounting processes and ensure full compliance with the Generally Accepted Accounting Procedures.
• Coordinate preparation of financial reports, analyses, and information reports.
• Establish, maintain, and strengthen appropriate internal control safeguards.
• Following up new business opportunities and setting up meetings
• Planning and preparing presentations.
• Establishing and maintaining working relationships
• Communicating new product developments to prospective clients
• Setting up call centre support teams and claims handlers
• Overseeing the development of marketing literature
• Administering accounts and writing reports
• Providing management with market feedback.
Abu Dhabi Branch Manager / Head of Business Development, Marketing, Sales & Member of the Social Committee.
• Analyzing, evaluating, quoting and rating our prospects to furnish policies satisfying their requirements.
• Determine appropriate financial reports.
• Handling Petty cash.
• Generating Business plans related to the branch, annually, short term and long term plans.
• Achieving the annual targets.
• Increase production.
• Maintains communication between the branch and management by preparing daily, weekly, and month-end reports regarding operations and productivity.
• Formulates recommendations and provides feedback to management regarding operational policies and procedures.
• Maintains control over audit procedures to ensure compliance with controls. If weaknesses are identified, reports them to the Management of UIC Immediately
• Assists in ensuring that the branch is in compliance with laws and regulations of UAE.
• Provides training to staff in regard to operations and policies.
• Increasing the business capacity.
• Brining in new clients/ channels.
• Managing employees, and motivating them in order to increase their productivity.
• Assist General Manager in the development and formulation of long and short planning, policies, programs and objectives.
• Achieve optimum employee levels with least amount of overhead to meet annual budgetary plan.
• Formulate and recommend mechanized policies and programs that guide UIC in maintaining and improving its competitive position and the profitability of the operation.
• Direct and monitor employees to accomplish goals of the company.
• Act as liaison between facility personnel and upper management levels, as well as, executive/department manager levels to inform personnel of communications, decisions, policies, and all matters that affect their performance, attitudes and results.
• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Take corrective action as necessary on a timely basis and in accordance with company policy.
• Ensure compliance with current rules and regulations.
• Consult with Human Resources Department as appropriate.
• Responsible for performance monitoring and evaluation in addition to compensation administration for subordinate employees.
• Proven ability to manage sales function for a branch operation to include but not limited to Outside Sales, customer interfacing, inside sales, quotations etc..
• Tailor my own business plan, and make sure to work parallel to it & preferably exceed expectation with clear recognition.
• Achievements in exceeding our pointed targets.
• Administration & office management.
• Handling related matters to Media channels, Advertising, & Branding.
• Managing a team to explore and actively pursue growth opportunities for UIC.
• Manage accounting processes and ensure full compliance with the Generally Accepted Accounting Procedures.
• Coordinate preparation of financial reports, analyses, and information reports.
• Establish, maintain, and strengthen appropriate internal control safeguards.
• Following up new business opportunities and setting up meetings
• Planning and preparing presentations.
• Establishing and maintaining working relationships
• Communicating new product developments to prospective clients
• Setting up call centre support teams and claims handlers
• Overseeing the development of marketing literature
• Administering accounts and writing reports
• Providing management with market feedback.
• Managing the Bancassurance Process through the linked banks & approved Brokers.
• Training Banks & Brokers Sales people and Relatioship Manager to achieve the agreed target and even exceed it smoothly regarding our insurance products.
• The acting key employee coordinating between the banks & brokers with our company.
• Joining and supporting the sales team in closing business related to our products.
• Incharge of improving & Developing the bancassurance business.
• Handling feedbacks from the sales team and the customers, and respond back to them promptly.
• Responsible for gaining, building, and expanding relationships within the customer and business community and maintaining it.
• Proficiency in managing multiple simultaneous opportunities with varying degrees of complexities.
• Attending customers’ requirements, claims, clarifications and request directly via the phone.
• Business Conservation & Buusiness Development.
• Responsible for the quality of all the company deliverables.
o Resolving problems and challenges.
o Processing policies and requests.
•Handling all Insurance related issues.
•Incharge of providing Insurance for all projects (workmen compensation (WC), Construction & Engineering Insurance (C&E), Fire & allied perils, Property Insurance at all Risk Travel Insurance, Motor, Medical, Life, & Personal accident ).
•Coordinating between Sama Dubai, Health Insurance Provider.
•Handling the Life Insurance Policy, by Communicating with the concerned parties to settle the claim, and clear the issue with Insurance Company, Hospitals, Police, Embassies (if any), Banks (if any), & Court (if any).
•Handling the Repatriation procedure, which may include embalming, and official permits proceed.
•Handling Employee's IDs.
•Handling the Recruitment Clearance through Dubai Holding Security Department (Requesting, following up, & tracking).
•Handling Business Cards Issuance ( Requesting, Tracking & following up with our external supplier).
•Handling most of the correspondence, & problem solving that may face employees.
•Arranging Insurance Orientations for new candidates.
•Representing HR CoE, for achieving the HSE Certification (ISO 14001:2004, & OHSAS 18001:1999).
•Representing HR CoE, Internal Auditing issues, such reconciling records.
•Being part of the HR team, I was involved in implementing the active corrective plan to improve our performance.
•Handling the Risk Assessment for HR CoE, and reporting to our HSE manager.
• Attending the HSE Internal Audit Course on behalf of the HR CoE.
•Analyzing, evaluating, Quoting, measuring, processing and rating our prospects to furnish policies satisfying their requirements.
•Settling Claims.
•Designed a P.A. unit policy, targeting the lower level of employees, through monthly salary deduction.
•Responsible for gaining, building, and expanding relationships within the customer and business community and maintaining it.
•Proficiency in managing multiple simultaneous opportunities with varying degrees of complexities.
•Attending customers’ requirements, claims, clarifications and request directly via the phone.
•Business Conservation & Buusiness Development.
•Responsible for the quality of all the company deliverables.
oResolving problems and challenges.
oProcessing policies and requests.
•Analyzing, evaluating, measuring, processing and rating our prospects to furnish policies satisfying their requirements.
•Processing loans, Policy Surrenders, Policy Partial Surrenders, and policy Reinstatements & Redating.
•Responsible for gaining, building, and expanding relationships within the customer and business community and maintaining it.
•Proficiency in managing multiple simultaneous opportunities with varying degrees of complexities.
•Attending customers’ requirements, claims, clarifications and request directly via the phone.
•Responsible for the quality of all the company deliverables.
•Training the concerned bank employees on how to sell, and explain the bank assurance product to the end user (Bancassurance)
•Business Conservation & Buusiness Development.
•In charge of KSA region.
oResolving problems and challenges.
oProcessing policies and requests.
•Building unique, proficient and distinctive marketing plans for new VGA product launching.
•Guide the company with the new products & services by identifying and articulating client business requirements.
•Understanding of large business organizations and their buying cycles in preferred.
•Analyzing, evaluating, measuring and rating our prospects to furnished and issue a personal accident policy satisfying their requirement.
•Proficiency in managing multiple simultaneous opportunities with varying degrees of complexities.
•Analyzing, evaluating, measuring and rating our prospects to furnish and issue insurance policies satisfying their requirements.
•Responsible for establishing long-term relationships with one or more specific key customers. Include qualifying new opportunities and penetrating relevant markets per company goals.
•Responsible for gaining, building, and expanding relationships within the customer and business community and maintaining it.
•Ensures achievement of revenue and growth targets and customer satisfaction, within prescribed operating guidelines.
•Works closely with other sales representatives (both inside and outside the company).
•Responsible for understanding the business of the market and/or customer, corporate goals/strategies/tactics, organizational understanding and the ability to deliver solutions satisfying the customer.
•The ability to individually contribute to success of the team and the ability to work on teams.
•Proficiency in managing multiple simultaneous opportunities with varying degrees of complexities.
•Responsible for the quality of all the company deliverables.
•Drive penetration and negotiate sales of the company products & services.
•Guide the company with the new products & services by identifying and articulating client business requirements.
•Building successful marketing and business plans to achieve targets.
•Analyzing, evaluating, measuring and rating our prospects to furnish and issue policies satisfying their requirements.
•Claims survey to evaluate precisely the customer case.
•Proficiency in managing multiple simultaneous opportunities with varying degrees of complexities.
Certificte of Multinational Quality Consultants, For attending HSE Internal Auditor Course –ISO 14001:2001 & OHSAS 180001:1999.
Certificate of studies in Marine Cargo Workshop of Swiss Insurance Training Center (SITC ), entitled PEN, or ART of Under writing.
Awarded as the AUD Ambassador Award, in recognition for bringing honor to the University through an outstanding achievement in the community. (UAE Souvenir Product Selected for sale at Abu Dhabi Duty Free.)