Ossama Ismail, Senior Oracle Apps Support Engineer

Ossama Ismail

Senior Oracle Apps Support Engineer

Oracle Corporation

Location
Egypt - Cairo
Education
Diploma, Oracle Database 11g Performance Tunning Training
Experience
21 years, 2 Months

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Work Experience

Total years of experience :21 years, 2 Months

Senior Oracle Apps Support Engineer at Oracle Corporation
  • Egypt - Cairo
  • My current job since December 2011

 Support Oracle Customers having E-Business Suite around the world to maintain /apply application patches /AutoConfig /Tech Stack patches/define & schedule concurrent requests/troubleshooting different problems / ensure application availability...................etc.
 Participate in many upgrade projects especially from Apps 11.5.10 to Apps R12
 WebLogic Adminstration including domain creation/admin server/managed server/deployment.

Senior Developer /System Analyst at Extra Stores Company (Saudi Arabia)
  • Saudi Arabia - Khobar
  • September 2009 to November 2011

 Resbonsible for many custom made projects & handling the full cycle for customization including project analysis, scoping, design, development, documentation, key users training, projects sign off and the needed support after delivering the project.

Oracle Developer/ Oracle database Admin. /Oracle Apps Admin. at AL-Mohaideb Group - Giant Stores Company
  • Saudi Arabia - Eastern Province
  • March 2003 to September 2009

 In depth working knowledge of Oracle Developer (Forms/Reports 6i, 9i, 10g ) and customizing/Analyzing many Oracle based applications (Stock Control, Inventory, Promotions, Warehouse Management)
 Cloning Oracle Application 11i on Solaris Operating system.
 In depth working knowledge of Oracle 8i, 9i and 10g using SQL, PL/SQL, SQL Plus, SQL Loader, Functions, Triggers, Procedures, packages ……..etc.)/ using none Oracle products like Plsql-Developer, Toad.
 User Management & Security, Maintaining the Control Files, Redo Log Files, tablespaces and data Files & Managing Users, Privileges, Roles, Password Security and Resources using Oracle Tools like Oracle Enterprise manager or None Oracle Tools like Toad.
 Install Oracle Database Server (different versions 8i, 9i and 10g) on different operating systems (windows different versions & Solaris different versions).
 Using different methodologies to move the Oracle databases from server to another (export /import, Backup/ Restore and clone database) Oracle database & providing Backup/Restore scripts through RMAN.
 Managing backup/restore strategy & managing the RMAN/Recovery Catalog database & administering the Tape Library backup.
 Managing Database Storage and capacity planning.
 Upgrade Oracle Database versions & Database performance /tuning.
 Participation in implementing a disaster recovery project using storage foundation and veristas replicatior.
 Interface between the In-house application and the Oracle Financial Application and the IBM Point of Sales system
 Upgrade the In-house application from Oracle Forms&Reports 6i to Oracle Forms&Reports 10g web enabled.

Education

Diploma, Oracle Database 11g Performance Tunning Training
  • at Oracle Egypt
  • January 2013

Oracle Database 11g Performance Tunning Training

Diploma, ITIL foundation certification
  • at Oracle Egypt
  • December 2012

ITIL foundation certification (Information Technology Management )

Diploma, WebLogic 11g Administration I
  • at Oracle Corporation
  • April 2012

- WebLogic installation , administration ,configuration , deployment , connection to datasource ..............etc

Diploma, Oracle Database Administration 10g Certification
  • at Oracle Corporation
  • February 2006
Diploma, Oracle database administration 10g
  • at Oracle Corporation in Dubai
  • December 2005
Diploma, Oracle Database Administration 9i
  • at ACT software company
  • July 2004
Diploma, Oracle Database Administration 9i Certification
  • at Oracle Corporation
  • April 2004
Diploma, Oracle Developer 6i
  • at InfoTech
  • March 2002
Bachelor's degree, Architecture Engneering
  • at Al-Azhar University
  • July 2000

Specialties & Skills

Database Administration
Weblogic
Administration
Microsoft Office
Oracle database administration(8i ,9i , 10g )
Excellent communication skills
Creative Skills
Sun solaris administration knoweledge
Oracle pl/sql
Oracle developer suite

Languages

Arabic
Expert
English
Expert