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othmane rizki, Hotel General Manager

othmane rizki

Hotel General Manager ·Emaar Al Diyafa Hotels

Saudi Arabia

Diploma, Hotel Management by IHG group

Work experience

Total years of experience: 37 years, 5 months

Hotel General Manager

December 2024 - Present

Emaar Al Diyafa Hotels

Medina, Saudi Arabia

December 2024 - Present

General Manager responsible for entire hotel
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Resort General Manager

October 2018 - November 2024

Dana Beach Resort

Khobar, Saudi Arabia

October 2018 - November 2024

GM responsible for entire resort
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Director of Rooms

March 2013 - October 2024

Movenpick

Mecca, Saudi Arabia

March 2013 - October 2024

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Rooms Division Manager

March 2006 - October 2013

MIDDLE EAST

Jeddah, Saudi Arabia

March 2006 - October 2013

MIDDLE EAST
Mövenpick Hotels & Resorts
November 2006 till date (7 Years)
Company industry:
Hospitality & Accomodation
Job role:
Management

Rooms Division Manager

May 2012 - September 2013

Mövenpick Hotel & Residence Hajar Tower Makkah

May 2012 - September 2013

May 2012 to Sep 2013 Rooms Division Manager
Mövenpick Hotel & Residence Hajar Tower Makkah
Company industry:
Hospitality & Accomodation
Job role:
Management

Rooms Division Manager

October 2009 - May 2012

Mövenpick Hotel Jeddah

October 2009 - May 2012

Oct 2009 till May 2012 Rooms Division Manager
Mövenpick Hotel Jeddah
Company industry:
Hospitality & Accomodation
Job role:
Management

Front Office Manager

November 2006 - September 2009

Mövenpick Hotel Jeddah

November 2006 - September 2009

Nov 2006 till Sep 2009 Front Office Manager
Mövenpick Hotel Jeddah
Company industry:
Hospitality & Accomodation
Job role:
Management

Housekeeping Management

January 2007 - December 2007

University USA

January 2007 - December 2007

• Revenue Management Certificate e-cornel University USA
• Housekeeping Management certificate Moevenpick
• "Essential Management Technique" from Moevenpick Hotel, Jeddah, KSA 2007
• "Intro to Finance" from Moevenpick Hotel Jeddah, KSA.
• Back to Basics Training conducted by Crown Plaza Hotel Dubai
Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Front Office Manager

February 2004 - October 2006

Crowne Plaza Dubai

United Arab Emirates

February 2004 - October 2006

Feb 2004 till Oct 2006 Front Office Manager
Crowne Plaza Dubai
Company industry:
Hospitality & Accomodation
Job role:
Management

assistant front office manager

April 1999 - October 2006

Crowne Plaza Hotels & Resorts

United Arab Emirates

April 1999 - October 2006

Crowne Plaza Hotels & Resorts
April 1999 till October 2006 (7 Years)
Company industry:
Hospitality & Accomodation
Job role:
Management

Asst. Front Office Manager

March 2002 - January 2004

Crowne Plaza Dubai

United Arab Emirates

March 2002 - January 2004

Mar 2002 till Jan 2004 Asst. Front Office Manager
Crowne Plaza Dubai
Company industry:
Hospitality & Accomodation
Job role:
Management

yield and revenue

January 2002 - December 2002

TSA Up

Dubai, United Arab Emirates

January 2002 - December 2002

• "Up selling Front Office" training by Six Continents 2002
• TSA Up selling
Company industry:
Management Consulting
Job role:
Management

first aid

January 2002 - December 2002

Basic First Aid

Dubai, United Arab Emirates

January 2002 - December 2002

• "Mentoring" training by Six Continents 2002
• Certificate" Basic First Aid" (with CPR) Conducted by British Medical Indemnity
Company industry:
Industrial Production
Job role:
Teaching and Academics

Night Manager/Duty Manager

April 1999 - February 2002

Crowne Plaza Dubai

United Arab Emirates

April 1999 - February 2002

Apr 1999 till Feb 2002 Night Manager/Duty Manager
Crowne Plaza Dubai
Company industry:
Hospitality & Accomodation
Job role:
Other

duty manager

January 2000 - December 2000

Register Training Division London

United Kingdom

January 2000 - December 2000

Register Training Division London 2000
"Strategic Selling 1" from Intercontinental Hotels Group Dubai 2005
• "Make it Happen" from Crown Plaza Hotel Dubai 2003
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Rooms Division Manager

January 1995 - September 1999

Mövenpick Hotel Jeddah

Abu Dhabi, United Arab Emirates

January 1995 - September 1999

reception and reservation
Company industry:
Hospitality & Accomodation
Job role:
Management

Shift Leader

May 1997 - March 1999

Forte Grand Hotel Abu Dhabi

Abu Dhabi, United Arab Emirates

May 1997 - March 1999

May 1997 till Mar 1999 Shift Leader
Forte Grand Hotel Abu Dhabi
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

shift leader

April 1996 - March 1999

Forte Grand Hotels

Abu Dhabi, United Arab Emirates

April 1996 - March 1999

Forte Grand Hotels
April 1996 till March 1999 (3 Years)
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Sales Development

January 1998 - December 1998

Path Ways Intercontinental Hotels Group Dubai

Dubai, United Arab Emirates

January 1998 - December 1998

• "Leadership Skills Training" from Forte Grand Abu Dhabi 1998
• Path Ways Intercontinental Hotels Group Dubai
• Certificate of Yield Star
• Sales Development
• Make it Happen
• Guest Care Skills
• Reservation Training
• Handling Guest Complaints
• Health & Safety
• Statistic Reports
• Train the Trainer
• EPDR training
• Automation of Police/CID report and statistic report
• Carrier Development
• Escorting VIP Guest's
• Handling VIP Delegations/Government
• Appreciation letter from Julfa Company, Vela International, Crown Plaza Hotel Dubai and Forte Grand Abu Dhabi.
Company industry:
Hospitality & Accomodation
Job role:
Sales

Cashier

April 1996 - April 1997

Reception

April 1996 - April 1997

Apr 1996 till Apr 1997 Reception/Cashier
Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

reservation agent

July 1995 - March 1996

Forte Grand Hotel Abu Dhabi

Abu Dhabi, United Arab Emirates

July 1995 - March 1996

Forte Grand Hotel Abu Dhabi
Company industry:
Business Consultancy Services
Job role:
Customer Service and Call Center

receptionist

July 1995 - March 1996

Al Hamra Plaza Hotel Abu Dhabi

Abu Dhabi, United Arab Emirates

July 1995 - March 1996

Al Hamra Plaza Hotel Abu Dhabi
July 1995 till March 1996 (1 Year)
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist/Cashier

July 1995 - March 1996

Al Hamra Plaza Hotel Abu Dhabi

Abu Dhabi, United Arab Emirates

July 1995 - March 1996

Jul 1995 till Mar 1996 Receptionist/Cashier
Al Hamra Plaza Hotel Abu Dhabi
Company industry:
Business Consultancy Services
Job role:
Customer Service and Call Center

receptionist

January 1994 - June 1995

Hilton Hotels & Resorts

Abu Dhabi, United Arab Emirates

January 1994 - June 1995

Hilton Hotels & Resorts
January 1994 till June 1995 (1 Year)
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Telephone Operator

January 1994 - June 1995

Hilton Abu Dhabi

United Arab Emirates

January 1994 - June 1995

Jan 1994 till Jun 1995 Telephone Operator
Hilton Abu Dhabi

Started My Career in Hospitality Industry at London
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Telephone Operator/Receptionist

January 1988 - December 1990

Paddington Hotel London

London, United Kingdom

January 1988 - December 1990

• Telephone Operator/Receptionist in Paddington Hotel London 1988 - 1990
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Waiter

January 1987 - January 1988

Pizza Hut in London

London, United Kingdom

January 1987 - January 1988

• Waiter in Pizza Hut in London from 1987 - 1988
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Bus Boy

January 1986 - January 1987

Bus Boy in Beefeater Hotel London

London, United Kingdom

January 1986 - January 1987

• Bus Boy in Beefeater Hotel London In the year 1986 - 1987


COURSES, CERTIFICATES, TRAINING AND ACHIEVEMENTS
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

Cafigec

June 1999

June 1999

Diploma, Hotel Management by IHG group

Morocco

• Certificates in Hotel Management by IHG group, MHR, IFH e-Cornell and Forte Grand • "PROGRAMMEURSLORDINATEUR" from Morocco

Skills

Customer Satisfaction
Expert
Customer Satisfaction
Expert
Yield Management
Expert
Yield Management
Expert
Management
Expert
Management
Expert
Entrepreneurship
Expert
Entrepreneurship
Expert
Quality Of Care
Expert
Quality Of Care
Expert
CASHIER
Intermediate
CASHIER
Intermediate
CPR
Intermediate
CPR
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FORTE
Expert
FORTE
Expert
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
MENTORING
Intermediate
MENTORING
Intermediate
OFFICE MANAGER
OFFICE MANAGER
Rooms Division
Expert
Rooms Division
Expert
TELEPHONE
Expert
TELEPHONE
Expert
TRAINING
TRAINING
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Yield Management
Expert
Yield Management
Expert
Management
Expert
Management
Expert
Entrepreneurship
Expert
Entrepreneurship
Expert
Quality Of Care
Expert
Quality Of Care
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Certifications
certificates
e-cornell, IFH
Jan 2009 - Jun 2012