Supervisor
Ahli United Bank
Total years of experience :21 years, 8 Months
Manages and staffs the operations area of a branch office. Responsible for all aspects of branch operations; customer service, new accounts, account servicing & problem resolution.Ensure branch is in compliance with all operational regulations and guidelines. Responsible for maintaining exceptional Responsible for maintaining exceptional customer service standards and other duties as assigned.
process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services, plus train new tellers and help supervisor in his tasks, on job training for supervisor tasks.
Helping draw up plans for future personnel needs
Recruiting
Providing staff training and development
Operating pay and benefits policies
Counselling staff about any problems they may have
Oversee employee services such as health and safety
Opening accounts and processing loans, working with clients to help them make the right decisions with their accounts and explain the financial services on offer to them.
process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services