Regional Operations Manager
Alshaya Group
Total years of experience :17 years, 9 Months
Regional Operations Manager for Kuwait, Qatar, Jordan and Egypt
Leading 4 Estée Lauder Brands ( MAC, Jo Malone, LELABO and Clinique)
M.H.Alshaya.Co Kuwait
PRESENT IN MAC AVENUES MALL Sep06 - Present
BHS PEACOCKS MISS SELFRIDGEAND TOPSHOP.
STOREMANAGER /Recruitment
RESPONSABILITIES: • Deliver high levels of motivation and development whilst ensuring individual and store is in compliance with all company regulations and procedures.
• Planning for staff development and making sure targets been set as per people efforts and skills.
• Doing the best effort to achieve targets been set by the division.
• Ensure to deliver high level of customer service that reflects company requirements.
• Decide on store layout, stock positioning and visual enhancement. Drive highest possible standards of in- store visual impact. Apply and maintain guidelines and standards for visual presentation and store
appearance.
• Recommend brand feedback, customer requests, and in-store promotions.
• Decide on form of implementation of stock loss controls; recommend areas of focus and changes in processes used within the store.
• Promote the highest standards of in store training including weekly communication, daily de-briefs,
product knowledge and on the job coaching. Promote a positive learning environment within the store.
• Ensure that the store is fully compliant with all required administrative procedures according to company
guidelines.
• Help the company's recruitment team in doing interviews for new joiners in selecting the right
qualifications.
Lebanese University Sociology 2003
Lycee officielle High School o sociology/economy 2002