Oumaima Maguiz, Sales & Customer Service Executive

Oumaima Maguiz

Sales & Customer Service Executive

RAW ME

Location
Qatar
Education
Master's degree, Master's in law and participatory banking and insurance
Experience
1 years, 11 Months

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Work Experience

Total years of experience :1 years, 11 Months

Sales & Customer Service Executive at RAW ME
  • Qatar - Ar Rayyan
  • My current job since November 2023

• Conduct market research to identify selling possibilities and evaluate customer needs
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Ensure the availability of stock for sales and demonstrations
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Receptionist at WATERFRONT HOTEL APARTMENT
  • Qatar - Doha
  • April 2023 to October 2023

• Greet all guests and assist them with check-in and check-out
• Maintain a positive attitude and friendly demeanor
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed

Seller at M/s. KAOBA, EL JEDIDA-Morocco
  • Qatar - Doha
  • November 2022 to January 2023

• Monitoring and Managing Stock Status
• Preparing Purchase Orders.
• Reviewing Compliance of Orders.

Internship at M/s. AXA Assurance, Azemmour-Morocco
  • Morocco - Azemmour
  • July 2022 to August 2022

• Prospecting
• Insurance Solutions

Commercial Assistant at M/s. METROTEST
  • Morocco - Casablanca
  • November 2018 to February 2019

• Participation in promotional Activities
• Customer Retention specialist

Internship at M/s. Soukaina Auto Renaul
  • Morocco - Azemmour
  • March 2018 to April 2018

• Estimating Take-Back Price.
• Preparation and completion of Sales Documents.

Internship at M/s. Bank of Afric
  • Morocco - Azemmour
  • November 2017 to December 2017

• Ensuring the processing of banking and accounting transactions.
• Performing administrative and accounting monitoring related to the activity
• Exercising an incident control and alert function.
• Managing electronic payment tools.
• Tracking and managing client estate files.

Internship at M/s. Pullman Mazagan Royal Golf
  • Morocco - El Jadida
  • July 2017 to August 2017

• The Development and Implementation of Management and Monitoring Tools
• Preparing Budgets.
• Providing regular reports concerning the activity in which the company is
working.
• The achievement of financial studies.
• The transmission of important information that are likely to serve the objectives of the enterprise.

Internship at M/s. La Radeej
  • Morocco - El Jadida
  • March 2017 to April 2017

• Managing Customer Database
• Researching and Negotiating Subscription

Education

Master's degree, Master's in law and participatory banking and insurance
  • at The university of legal, economic and social sciences
  • January 2023
Bachelor's degree, Bachelors in insurance law
  • at The university of legal, economic and social sciences
  • January 2020
Higher diploma, Technical degree as a commercial specialist
  • at OFPPT ( The Office of Vocational Training and Labor Promotion )
  • January 2018
High school or equivalent, Baccalaureate option life and earth sciences
  • at HIGH SCHOOL
  • January 2016

Specialties & Skills

Marketing
Bargaining
After sales
Leading Sales
Commerce
Fast learner
Leadership Skills
Working in groups
Working under pressure
Interpersonal Skills
Understanding Sales Technique
PRESENTATIONS
CUSTOMER RETENTION
Driving License

Languages

English
Intermediate