Corporate and Government Sales Consultant - Audi and Volkswagen
Q- Auto - Audi and Volkswagen
Total years of experience :14 years, 2 Months
o Set up the Corporate and Fleet business department to maximize Audi and Volkswagen share in the competitive market
o Establishing and developing business to business relations including relations with customers and corporate decision makers
o Achieve 100% customer satisfaction.
o Build lasting long term relationship with corporate clients in order customer satisfaction. Through detailed market analysis and client research develop a structured client profile prospecting plan. Government, corporate companies, rental companies and institutions.
o Prepare and promote Corporate Audi and Volkswagen Affinity programs (B2C)
o Managing and Building rapport with corporate clients: Companies and Government accounts (Amiri Diwan, MOI, Qatar Airways etc.)
o Customize purchase and lease deals and special promotions with marketing team
o Handle various large events transportation with the existing customer (FIFA 2022, Government conferences, Hotels, Qatar Museum etc.)
o Plan regular visits to both new and existing clients.
o Offer and engage in vehicle demonstrations with existing and prospective clients.
o Understand of all product specifications, prices, discount structures and product availability.
o Understand clearly that, which our competitors are doing in respect of pricing, competitive offers and product launches according to the market.
o Provide assistance to clients in respect of after sales issues or concerns
o Responsible for the delivery of vehicles in line with company policy and procedures
o Maintain and develop relationships with existing customers in person, and via telephone calls and emails
o Arrange meetings with potential customers to prospect for new business
o Gather market and customer information
o Represent the organization at trade exhibitions, events and demonstrations
o Advise on forthcoming product developments and discussing special promotions
o Identify potential clients in the target market and complete appropriate research on the prospective business
needs
o Develop relationships with prospective clients, while maintaining existing client relationships
o Partner with sales teams to create contract-winning proposals for current and prospective clients
o Negotiate contract terms with clients and communicate terms to stakeholders
o Set up the Corporate and Fleet business department to maximize Maserati, FIAT, ALFA ROMEO and ABARTH share in the competitive market
o Create new market
o Prepare and promote Corporate Affinity programs
o Managing and Building rapport with corporate clients: Companies and Government accounts
o Customize purchase and lease deals and special promotions with marketing team
o Establishing and developing business to business relations including relations with customers and corporate
decision makers
o Supports team manager and performs management duties when manager is absent or out of office
o Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising
management on ordering where necessary
o Provides encouragement to team members, including communicating team goals and identifying areas for
new training or skill checks
o Assists management with hiring processes and new team member training
o Answers team member questions, helps with team member problems, and oversees team member work for
quality and guideline compliance
o Communicates deadlines and sales goals to team members
o Develops strategies to promote team member adherence to company regulations and performance goals
o Conducts team meetings to update members on best practices and continuing expectations
o Generates and shares comprehensive and detailed reports about team performance, mission-related
objectives, and deadlines.
o Identify potential clients in the target market and complete appropriate research on the prospective business
needs
o Develop relationships with prospective clients, while maintaining existing client relationships
o Partner with sales teams to create contract-winning proposals for current and prospective clients
o Negotiate contract terms with clients and communicate terms to stakeholders
o Set up the Corporate and Fleet business department to maximize Jaguar Land Rover share in the competitive
market
o Create a new market
o Prepare and promote Corporate Affinity programs
o Managing and Building rapport with corporate clients: Companies and Government accounts
o Customize purchase and lease deals and special promotions with marketing team
o Handle Various large events (Qatar Total Open, Shop Qatar 2018-2019)
o Establishing and developing business to business relations including relations with customers and corporate
decision makers
o Supports team manager and performs management duties when manager is absent or out of office
o Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising
management on ordering where necessary
o Provides encouragement to team members, including communicating team goals and identifying areas for
new training or skill checks
o Assists management with hiring processes and new team member training
o Answers team member questions, helps with team member problems, and oversees team member work for
quality and guideline compliance
o Communicates deadlines and sales goals to team members
o Develops strategies to promote team members' adherence to company regulations and performance goals
o Conducts team meetings to update members on best practices and continuing expectations
o Generates and shares comprehensive and detailed reports about team performance, mission-related
objectives, and deadlines
o Supports team manager and performs management duties when manager is absent or out of office
o Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising
management on ordering where necessary
o Provides encouragement to team members, including communicating team goals and identifying areas for
new training or skill checks
o Assists management with hiring processes and new team member training
o Answers team member questions, helps with team member problems, and oversees team member work for
quality and guideline compliance
o Communicates deadlines and sales goals to team members
o Develops strategies to promote team members' adherence to company regulations and performance goals
o Conducts team meetings to update members on best practices and continuing expectations
o Generates and shares comprehensive and detailed reports about team performance, mission-related
objectives, and deadlines
o Provides quality customer service, including interacting with customers, answering customer enquiries, and
effectively handling customer complaints
o Networking and generating a potential customer base
o Understands automobiles trends by studying characteristics, capabilities, and features; comparing competitive
models; inspecting automobiles
o Arranging and assisting with test drives for vehicles
o Demonstrating product details and features of the vehicle to customers
o Giving information to customers regarding financing options for vehicles
o Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to
various models; building rapport
o Providing necessary after sales support functions for service and maintenance of the vehicle
o Ensuring proper documentation processes and legal transfer of the vehicle to the customer's name
o Meeting all sales targets and reporting to branch manager for feedback reports
o Keeping track of all the market products and prices
o Target achievement on monthly basis of an average of 25 vehicles with a customer satisfaction score of 75%
o Controlling the opening and closing process of the branches
o Following target achievements for the Staff
o Daily visits of the branches and Factory
o Following branches maintenance, issues and should work with the check list
o Training Schedule
o Coordinator between MKS and the dealers (updating and follow up)
o Providing back up for staff shortage when occur