Oussama HAMDANI

As a Mechanical Engineer in a major railway construction project (Béchar-Tindouf), I was responsible for fuel, lubricants, inventory, and fleet support operations for a large fleet of heavy construction equipment. Managed the project's diesel fuel station with a storage capacity of 110, 000 liters, ensuring fuel availability, inventory accuracy, and operational continuity.
Key responsibilities included preparing purchase requests for fuel, lubricants, greases, and cooling fluids; supervising fuel reception, storage, distribution, and stock control activities; monitoring fuel consumption for individual equipment and the entire fleet; conducting daily inventory verification and investigating discrepancies; and preparing detailed daily, monthly, and fleet-wide consumption reports.
Supervised fuel distribution operations covering heavy equipment, trucks, generators, lighting towers, and workshop assets. Coordinated the work of a Junior Engineer, Equipment Management Technician, fuel truck drivers, and fuel distribution personnel.
Developed and customized Microsoft Excel tracking tools to improve operational monitoring, reporting efficiency, inventory management, and fuel consumption analysis. Verified and approved fuel reception documents, stock issue vouchers, distribution records, and inventory reports while ensuring compliance with company procedures.
Through regular field visits, I monitored equipment operations directly, analyzed performance indicators, and supported decision-making through accurate operational reporting and data analysis.
Core Competencies: Fuel Management, Fleet Operations, Heavy Equipment Support, Inventory Control, Procurement, Logistics Coordination, Operational Reporting, Data Analysis, Microsoft Excel, Team Leadership, Maintenance Support, and Continuous Improvement.

* Managed the daily operations of the After-Sales Service Center for a leading consumer electronics and home appliances company. Led and supervised a multidisciplinary team of five technical professionals, including a Senior Customer Service and Marketing Technician, an Electronics Technician, an IT Technician, and two Air Conditioning and Refrigeration Technicians.
Responsible for planning and coordinating workshop and field service activities, ensuring high service quality, customer satisfaction, and operational efficiency. Managed spare parts inventory, warranty operations, stock control, and parts availability to support repair and maintenance activities.
Prepared and analyzed monthly operational, inventory, performance, and financial reports, including spare parts consumption, service interventions, productivity monitoring, and revenue performance. Evaluated employee performance, monitored KPIs, and implemented continuous improvement initiatives to enhance service center effectiveness.
Coordinated customer service operations, resolved technical and operational issues, and ensured compliance with company procedures and service standards. Through close supervision of workshop and field activities, developed practical knowledge in electronics diagnostics, television repair processes, technical troubleshooting, and maintenance operations.
Key Skills: Operations Management, Team Leadership, Customer Service Management, Spare Parts Management, Inventory Control, Warranty Management, KPI Reporting, Data Analysis, Microsoft Excel, Performance Evaluation, Technical Support, and Continuous Improvement.