Group Section Head
MEDGULF
Total years of experience :7 years, 3 Months
- Supervise and monitor the performance of the section.
- Provide daily review, training and support to the staff.
- Ensure quality standards and professionalism in underwriting process.
- Assist in identifying and working out resolutions for issues on policies and endorsements.
- Interact with brokers and clients to ensure quality service and on time delivery of work product.
- Respond and report on management, sales force, auditors, branches, brokers and clients inquires.
- Check and sign certificates, renewals, offers, policies and endorsements.
- Provide orientation and on the job-training to new employees and trainees.
- Attend meetings with brokers and clients.
- Assist the Department Manager when required.
• Studying insurance proposals and providing quotations
• Gathering and assessing background information and various types of reports from specialists
• Analyzing result of major cases with the Medical Underwriting Manager and Company Doctors
• Issuing group policies, endorsements, insurance certificates and vouchers
• Signing endorsements, insurance certificates and vouchers.
• Providing support to the sales force, branches and brokers, and direct customers
• Providing orientation and on-the-job training to new employees and trainees
• Handling filing related to work
Distinction
HCU Honor List on two occasions : Spring 2009 and Fall 2009