Owais Iqbal

• Lead overall business operations including sales,
workshop services, and vehicle customization projects
• Drive revenue growth through strategic planning, pricing,
and market positioning in the off - road automotive
segment
• Oversee end - to- end customer experience from
consultation to final vehicle delivery
• Manage and mentor technical and sales teams to achieve
performance targets and service excellence
• Develop partnerships with suppliers and distributors for
aftermarket and performance parts
• Monitor financial performance, budgeting, and cost control
to ensure profitability
• Identify new business opportunities, including custom
builds, fleet work, and B2B clients
• Strengthen brand presence through marketing campaigns,
social media, and participation in automotive events
• Ensure high standards of quality, safety, and customer
satisfaction across all operations

• Led daily operations of showroom and workshop, ensuring
seamless coordination between sales, service, and
installation teams
• Managed end - to- end customer journey —from inquiry and
product consultation to installation and after - sales
support
• Drove sales of off - road accessories (lift kits, bumpers,
winches, lighting, tires), consistently achievin g and
exceeding monthly targets
• Supervised workshop technicians and installers,
maintaining high standards of workmansh ip, safety, and
turnaround time
• Developed pricing strategies, quotations, and upselling
techniques to maximize re venue and customer
satisfaction
• Maintained inventory control, supplier coordination, and
procurement planning to ensure product a vailability and
cost efficiency
• Built strong customer relationships, handling complaints
and technical queries to enhance retention and brand
loyalty

• Consistently achieved monthly sales targets of AED
400, 000+ through effective product consultation and
upselling
• Advised customers on aftermarket and OEM parts,
balancing performance, cost, and reliability
• Coordinated between customers and mechanics to ensure
accurate diagnostics and efficient service delivery
• Managed workshop scheduling, job allocation, and daily
operations to improve workflow efficiency
• Built strong customer relationships, increasing repeat
business and retention
• Trained and mentored team members on product
knowledge and sales strategies
• Maintained accurate inventory levels to stay competitive in
the market
• Developed new business through local market visits and
client networking
• Represented the company at automotive events and
exhibitions
• Generated sales orders and invoices using NetSuite

• Led end - to- end workshop operations, ensuring efficient
workflow, timely job completion, and high service quality
• Managed a team of technicians and support staff,
overseeing performance, productivity, and daily task
allocation
• Controlled job card creation, estimates, and invoicing to
ensure accuracy and profitability
• Coordinated closely with technical teams to ensure
correct diagnostics and cost - effective repair solutions
• Drove revenue through service upselling, used vehicle
trading, and customer relationship management
• Maintained strong customer satisfaction by resolving
complaints and ensuring transparent communication
• Managed spare parts inventory and supplier relationships
to ensure availability and cost efficiency
• Trained and developed junior staff, improving overall team
efficiency and service standards
• Consistently achieved and supported monthly sales and
service targets