Receptionist Cum Administrative Assistant
Nad Al Shiba Veterinary Clinic
Total years of experience :10 years, 10 Months
- Provide positive, courteous and professionalfirst impression of the company.
- Provide quality customer service in every call performedby applying phone ethics, principles and standards.
- Answer telephone inquiries, booking appointments, replying to email, taking messages and forward to the people concern.
- Handle and monitor stock inventory.
- Responsible in petty cash flow and replenishments.
- Balance and prepare daily sales and ensure payments are accounted for and the float balances.
- Maintain and update client data base.
- Prepare clients monthly billing statement.
- Handle Clinic Manager diary.
- Organize and schedule appointments as well as arrainging itineraries and hotel reservation.
- Take minutes for weekly update meeting.
- Serves as point of contact between the veterinary doctors, employees and departments within the clinic.
- Familiar with the hospital’s bespoke computer systemin order to ensure accurate maintenance of clinical and administrative records.
- Provides a positive, courteous and professional first impression of the company.
- Provides quality customer service in every call performed by applying phone ethics, principles and standards.
- Answer telephone inquiries, booking appointments, replying to email, taking messages and forward to the people concern.
- Handle and monitor stock inventory.
- Responsible in petty cash flow and replenishments.
- Balance and prepare daily sales and ensure payments are accounted for and the float balances.
- Maintain an updated client database.
- Prepare clients monthly billing statement.
- Handle Clinic Manager diary.
- Organize and schedule appointments as well as arranging itineraries and hotel reservation.
- Serves as point of contact between the veterinary doctors, employees and departments within the clinic.
- Familiar with the hospital’s bespoke computer system in order to ensure accurate maintenance of clinical and administrative records.
- Handle customer support for Big pond tslecommunication in Australia.
- Answer inbound call as well as assist clients who have specific inquiries in trouble shooting.
- Build customer’s interest in the servicesand product.
We handle pile of apartment properties for rent for short term vacation.
Responsible on the online and telephone enquiries, reservations and computation of the rental fees for the client.
I deal directly with client and make sure to meet their needs and satisfaction.