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Pinkesh Panchal, IT Administrator

Pinkesh Panchal

IT Administrator·United Insurance Company

Kuwait

Bachelor's degree, Computers And Information Science

Work experience

Total years of experience: 17 years, 3 months

IT Administrator

October 2013 - Present

United Insurance Company

Al Kuwait, Kuwait

October 2013 - Present

My role is to manage IT infrastructure and technical support for end users. Managing IBM (Systemx3650M3 & M4), HP servers (GL380 Gen 8 & Gen9) and Lenovo System x3650 M5 running with Windows server 2008 R2, 2012 R2, 2016 and Exchange server 2010 and 2016. Active Directory, VMware VSphere. File Server (Synology and Buffallo TeraStation NAS), IBM Storwize V3700 Storage, Backup software (Symantec backup exec, Veeam backup and Replication), Symantec Messaging Gateway, Cyberoam/Sophos CR100iNG, Fortinet 30D, 100D Firewall, Cisco Switches and routers. Avaya IP Telephony, MF Printers, HIkVision NVR and cameras. ZKteco Attendance system and access doors. Symantec Endpoint Security, Symantec Messaging Gateway and Barracuda Email Security Gateway. Office 365.

Company industry:
Insurance & TPA
Job role:
Information Technology

IT Support Engineer

January 2013 - September 2013

Petrofac International Limited

Al Kuwait, Kuwait

January 2013 - September 2013

My role was to provide technical support to end users install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems. Managing Cyberoam firewall, Active Directory, cisco switches & routers, Kyocera and HP printers, File server, IP Cameras and DVR.

Company industry:
Oil & Gas
Job role:
Information Technology

Network Support Engineer

July 2011 - October 2012

Earth Infosys

Jaipur, India

July 2011 - October 2012

My role was to install and configure new hardware (computer workstations, printer & network devices), fixing software and network issues.

Company industry:
IT Services
Job role:
Information Technology

IT Support Engineer

December 2008 - May 2011

Microsystems Solution

Jaipur, India

December 2008 - May 2011

My role was to assembling and repairing computers, support for the customers etc. Windows Installation and troubleshooting, Antivirus installation.

Company industry:
IT Services
Job role:
Information Technology

Education

Aishwarya College, M.L.S. University

May 2011

May 2011

Bachelor's degree, Computers And Information Science

India

GPA (percentage): 72.15%

GPA (percentage): 72.15%

Sr. secondary school Ghatol

May 2008

May 2008

High school or equivalent, science biology

India

GPA (percentage): 73.69%

GPA (percentage): 73.69%

Skills

Fortinet
Expert
Fortinet
Expert
Exchange Server
Expert
Exchange Server
Expert
Active Directory
Expert
Active Directory
Expert
Windows Server
Expert
Windows Server
Expert
VMware
Expert
VMware
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
AVAYA
Expert
AVAYA
Expert
BACKUP
Expert
BACKUP
Expert
EMAIL
Expert
EMAIL
Expert
FIREWALLS
Expert
FIREWALLS
Expert
GATEWAY
Expert
GATEWAY
Expert
HP SERVERS
Expert
HP SERVERS
Expert
IBM
Expert
IBM
Expert
vmware
Expert
vmware
Expert
networks
Expert
networks
Expert
servers
Expert
servers
Expert
AWS
Intermediate
AWS
Intermediate

Social profiles

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert

Training and Certifications

Certifications
CCNA
MCP Messaging
MCTS
MCP
MCSA
MCITP
VMware VCP-DCV