Client Relations
Dulsco
Total years of experience :1 years, 1 Months
• Managed information databases and client contact plans to develop each client profile and continually assess and anticipate their recruitment needs.
• Maintained records of customer interactions, inquiry details, complaints or comments and also actions taken to mitigate the negativity. This helped the organization to proactively anticipate client needs.
• Identified opportunities for potential up-sell opportunities and create value story specific to opportunity.
• Fulfilled recruitment requirements of existing clients by providing the relevant and screened resumes for positions ranging from merchandisers to receptionists or data entry operators.
• Scheduled meetings at the client site to understand the business and their need for staff. This was followed by lining up the right candidates for the job by the right time.
• Actively participated in company based events which helped build customer - client relationships thereby boosting company’s market image
- Assisted in the company’s first venture into university activities as a sponsor. Supervised the event proceedings and highlighted Dulsco brand name as an exuberant HR firm to work for through various promotional activities.
- Handled the supervisory desk at over three company events for clients.
• June - August 2012 Administrative Assistant - Silver Globe Insurance Brokers LLC
Responsible for office support including front desk
Management, messenger and courier scheduling, invoicing
assistance, stationery and supplies management and other
administrative duties.
• 15 Jan - 17 Jan 2012 Exhibition Associate - Microlatch
Represented Microlatch by marketing their biometric security
related products and solutions during the Intersec Exhibition,
Dubai (Also was a part of the Intersec exhibition for the same
In January, 2013)