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Pat Ortiz, Executive Secretary

Pat Ortiz

Executive Secretary·Electro Power System Factory Company

Saudi Arabia

Bachelor's degree, Psychology

Work experience

Total years of experience: 11 years, 4 months

Executive Secretary

February 2026 - Present

Electro Power System Factory Company

Jeddah, Saudi Arabia

February 2026 - Present

• Confidential Liaison: Managed sensitive personal and professional matters for the Founder,
ensuring total discretion and streamlined schedule management.
• Client Relations: Served as the primary point of contact for client inquiries, providing timely and
professional email correspondence to maintain high satisfaction levels.
• Data Integrity: Maintained meticulous records and databases to ensure all organizational data was
accurate and easily accessible for reporting.
• Cross-Functional Coordination: Acted as a bridge between departments to sync operations and
ensure company-wide objectives were met.
• End-to-End Order Processing: Managed the complete lifecycle of job orders, from initial inquiry
through to final material delivery and returns.
• Financial Documentation: Generated and managed essential commercial documents, including
Proforma Invoices, Purchase Order Acknowledgments, and Order Confirmations.
• Logistics Oversight: Coordinated the dispatch of material deliveries and efficiently processed
material returns to maintain inventory accuracy.
Company industry:
Electrical Engineering

Executive/Legal Secretary

September 2022 - Present

Office of the Director The Law Firm of Hazim Al Madani Attorneys and Legal Consultants,

Jeddah, Saudi Arabia

September 2022 - Present

Company industry:
Law Firm

Executive/Legal Secretary

September 2022 - November 2025

The Law Firm of Hazim Al Madani Attorneys and Legal Consultants

Jeddah, Saudi Arabia

September 2022 - November 2025

• Executive Support: Provided dedicated administrative support to the Director, expertly managing a
high-volume executive calendar and strategically scheduling all internal/external meetings and
appointments.
• Financial & Record Management: Maintained strict financial accountability by managing office petty
cash and meticulously recording all office expenses, including VAT, for seamless coordination with
the Egypt finance department.
• Communication & Client Relations: Cultivated strong communication channels with English
speaking clients, managing high-volume business WhatsApp and email correspondence on behalf of
the Director and delivering comprehensive weekly/monthly reports.
• Office Operations: Ensured continuous operational efficiency by proactively managing inventory of
essential office supplies and maintaining office equipment and facilities.
Company industry:
Law Firm

Executive Secretary

January 2022 - September 2022

Family Care Hospital

Riyadh, Saudi Arabia

January 2022 - September 2022

• Quality & Accreditation Liaison: Acted as the primary liaison between the Director of Quality
Improvement and internal hospital departments (clinical, nursing, admin) regarding quality
improvement initiatives and accreditation document requests (CBAHI).
• Reporting: Organized, compiled, and maintained comprehensive Weekly and Monthly Quality
Reports on key performance indicators (KPIs) and patient safety metrics for submission to Executive
Management.
• Confidentiality: Ensured absolute confidentiality when handling sensitive documentation, including
patient safety reports, physician performance reviews, and accreditation files.
• Meeting Coordination: Coordinated, prepared materials for, and attended high-level Quality and
Patient Safety Committee meetings, meticulously recording formal Minutes of the Meeting (MOM).
Company industry:
Other Healthcare Services

Administrative Assistant

January 2016 - January 2022

King Saud Bin Abdulaziz University for Health and Science

Riyadh, Saudi Arabia

January 2016 - January 2022

• Strategic & Accreditation Support: Provided strategic administrative and documentation support to
the Office of the Vice President for Development and Quality Management Affairs (DQMA).
• Compliance Focus: Executed tasks focused on policy and procedure improvement to ensure
institutional readiness for NCAAA accreditation, maintaining documentation quality required by
national standards.
• Committee Governance: Provided administrative and documentation support to three high-level
university committees (including the Steering Committee for Quality Assurance and Bylaws
Committee) by coordinating meetings, recording Minutes of the Meeting (MOM), and tracking all
action items.
• Technical & Operational Support: Delivered first-level technical troubleshooting (hardware, software,
network basics) to maintain continuous data flow and department productivity.
Company industry:
Primary, Prep, & Secondary School

Roving Sales Coordinator

December 2013 - October 2014

Urban Maveric Corp.

Manila, Philippines

December 2013 - October 2014

• Team Leadership: Directed and coached on-field sales teams to meet individual and collective sales
targets. Actively implemented promotional strategies and product launches.
• Supply Chain & Logistics: Oversaw the entire retail supply chain at the store level, coordinating
inventory and stock availability to significantly reduce the risk of stockouts.
• Quality Control: Conducted regular store visits to audit visual merchandising and ensure effective
display of products and promotional materials.
Company industry:
Fashion & Apparel

Education

System Technology Institute

January 2024

January 2024

Bachelor's degree, Psychology

Philippines

System Technology Institute

January 2007

January 2007

Bachelor's degree, Computer Science

Philippines

Skills

BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
MICROSOFT EXCHANGE SERVERS
Intermediate
MICROSOFT EXCHANGE SERVERS
Intermediate
PSYCHOLOGY
Intermediate
PSYCHOLOGY
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Management
Expert
Management
Expert
Sales
Intermediate
Sales
Intermediate
Accounting
Intermediate
Accounting
Intermediate
Customer Service
Expert
Customer Service
Expert
Administration
Expert
Administration
Expert
Preparation
Expert
Preparation
Expert
Marketing
Intermediate
Marketing
Intermediate
Project Management
Expert
Project Management
Expert
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
MICROSOFT EXCHANGE SERVERS
Intermediate
MICROSOFT EXCHANGE SERVERS
Intermediate
PSYCHOLOGY
Intermediate
PSYCHOLOGY
Intermediate
QUALITY IMPROVEMENT
Intermediate
QUALITY IMPROVEMENT
Intermediate
ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
ILLUSTRATION
Intermediate
ILLUSTRATION
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OBS STUDIO
Intermediate
OBS STUDIO
Intermediate
VIDEO EDITING
Intermediate
VIDEO EDITING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
ILLUSTRATION
Intermediate
ILLUSTRATION
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
NETWORKING BASICS
Intermediate
NETWORKING BASICS
Intermediate
PSYCHOLOGY
Intermediate
PSYCHOLOGY
Intermediate
ADOBE PHOTOSHOP
Intermediate
ADOBE PHOTOSHOP
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
ILLUSTRATION
Intermediate
ILLUSTRATION
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
NETWORKING BASICS
Intermediate
NETWORKING BASICS
Intermediate
PSYCHOLOGY
Intermediate
PSYCHOLOGY
Intermediate

Languages

Filipino

Beginner

English

Beginner

Hobbies and interests

exploring computer software.
playing drums,
image editing/designing for customized shirt (personal use only),
online streaming,
exploring computer software.
playing drums,
image editing/designing for customized shirt (personal use only),
online game streaming,