patricia diana bernaldez, Front Desk Receptionist/Administrative Assistant

patricia diana bernaldez

Front Desk Receptionist/Administrative Assistant

Primal Gym

Location
United Arab Emirates - Dubai
Education
Diploma, computer programming
Experience
9 years, 8 Months

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Work Experience

Total years of experience :9 years, 8 Months

Front Desk Receptionist/Administrative Assistant at Primal Gym
  • United Arab Emirates - Abu Dhabi
  • July 2015 to December 2016

Administration/Client Service/Reception Duties
Accounts (Basic)/Petty Cash Handling, Sales Reports (Daily, Monthly, etc)
Registration of New Members
Events Assisting
Handling Social MediaAccounts (FB, Instagram)
Social Media Marketing/Online Marketing
Emails/Inquiries
Credit Card Reports and Cash Reports
Records Time sheets, filing employee records, schedules.
Inbound and Outbound Deliveries
Supervise Gym Operation in absence of the managers.
Assists all the department, team leaders, managers and coaches

Office Coordinator/Administrative Secretary at Australian International Sports Services
  • United Arab Emirates - Dubai
  • May 2013 to January 2015

Roles and Duties Statement
AISS Receptionist and Client Support Service Representative
AISS Swim Schools
Answer Phones
Maintain Appointment Diary
Enquiries and Calls for Swim School
Provide Bookings and Registrations
Maintain Swim School Register
Maintain School Registers
Maintain the Financial Records
Maintain Petty Cash Register
Keep Staff Rosters
Maintain Swim School Files
Maintain Student Records
Prepare Student Certificates
Prepare Training Certificates
Prepare Reports and Detailed Summaries as required
Keep all Procedures Updated
Send Daily Registers - Deck Sheets to Venues
Prepare Deck sheets
Call Creditors and Ensure Payments are Secured
Prepare Debtor Reports
Maintain Staff Records from Swim Schools

Receptionist cum Archives clerk/Costumer Care at German Dental Clinic
  • United Arab Emirates
  • December 2009 to February 2013

Dec 2009 till Feb 2013 German Dental Clinic, Dubai
Designation: Receptionist cum Archives clerk.
German dental clinic is been in business for 12 years and is a specialized clinic for all dental cases including specialization in orthodontics, endodontic and
maxillofacial surgery.

• Manage all the appointments to respective doctors.
• Following up with the patients regarding their attendance based on the appointments.
• Scheduling patients based on the cases.
• Answering calls and briefing them about the appointments and future
treatments.
• Filing case papers of the patients for future follow up regarding the treatments.
• Following up with the laboratory for x-ray reports, dentures preparation and prostatic and cosmetic cases.
• Managing daily accounts and cash flow of the clinic.
• Maintaining staff attendance and preparing payrolls and submitting for WPS.
• Travel bookings and hotel bookings for international visiting
doctors travel bookings for other staff traveling on annual
vacation.
• Assisting doctors during the treatments.
• Liaising with supplier for supplies and maintaining their supply and payment
records,
• Follow up on the emails, maintaining office systems and basic trouble
shooting of the office computers.
• Maintaining staff records, checking on visa and passport expiries.
• Worked under general supervision of the administration.
• Advice supervisor of any issues to ensure orderly and efficient
administrative operations.
• Prepares and maintains administrative assistant procedures.

Receptionist/Secretary at New Canadian Dental Clinic
  • United Arab Emirates - Sharjah
  • October 2006 to December 2009

New Canadian Dental Clinic, Sharjah.
Designation: Receptionist
New Canadian Dental clinic is private dental clinic treating routine procedures and treatments with the treatment of additional surgeries of cosmetologist and
implantologist.


• Manage all the appointments to respective doctors.
• Following up with the patients regarding their attendance based on the appointments.
• Scheduling patients based on the cases.
• Writing book of accounts maintaining daily cash flow of the clinic.
• Filing case papers of all the patients.
• Answering phone calls.
• Assisting doctor while treating the patients.
• Liaising with supplier for supplies and maintaining their supply and payment
records.
• Responsible for checking patient's insurance and their policies.
• Receives all faxes, invoices and advising doctor regarding them.
• Carry out doctor's order and documents and hand to the patients.

Education

Diploma, computer programming
  • at AMA learning Center
  • October 2002

Year 1998 - 2002 • vocational Certificate of computer programming AMA learning Center

High school or equivalent,
  • at Saint Francis Academy
  • April 1998

HIgh School Certificate Four years Saint Francis Academy

Diploma,
  • at Lady Fatima Montessori School
  • January 1994

Year 1986 - 1994 • School Certificate Examination Lady Fatima Montessori School Additional

Specialties & Skills

Answering Phones
Administrative Organization
Receptions
costumer services
ADMINISTRATIVE ASSISTANT
ADMINISTRATIVE OPERATIONS
ANSWERING
RECEPTIONIST
SCHEDULING

Languages

German
Beginner
Arabic
Intermediate
English
Expert

Memberships

AUSTSWIM teaching
  • Teacher of swimming
  • September 2013

Training and Certifications

computer skills (Training)
Training Institute:
AMA learning CEnter
Date Attended:
March 2002

Hobbies

  • swimming , photography, nature trips, writing , reading , movies