Patrick Karam, IT Project Manager

Patrick Karam

IT Project Manager

Valoores S.A.L

Location
Lebanon
Education
Master's degree, Computer & Communications Engineering
Experience
10 years, 7 Months

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Work Experience

Total years of experience :10 years, 7 Months

IT Project Manager at Valoores S.A.L
  • My current job since May 2018

Acted as Project Coordinator between the client and Valoores technical teams - Internal Project Coordination:
Workshops, Meetings, Issues written communication
* Managed and Reviewed the Valoores support documentation: Business Analysis and Integration Core Banking
technical documents, business analysis functional specifications documents, Oracle Database 12c Installation
Description and Specs, Applications Apache Tomcat Server 8.5.32 Installation Description and Specs, Integration
Presentations and support documents, Applications User Guides
* Assessed Agile and Waterfall implementation methodologies and selected the most appropriate (e.g. Agile for
In’Via/KPIs and related Valoores’s Data Governance Module. Proposed Waterfall for In’Campaign, In’Analytica and
associated Data Governance Module which supports all three Products)
* Project Managed and Optimized the In’Via/KPIs/Data Governance/Kernel Modules Project Planning, after startup
familiarizations: MS Project Plans, Analytical Gantt Charts - After refined time, cost and risk analysis of all business
and technical areas, involved in each step of the Plan from workshop analysis meetings till Production reaches
* Above Planning Optimization included Resource and Phases Parallelism, with time adjusted proactive Functional
Specifications Document, Data Structures, and KPI Detailed Documentation preparation
* Acted as a Quality Assurance Supervisor after client Environments certification cases analysis - issues logs and
analysis for both sides.
* Conducted full analysis of efforts, through core work tasks filtering: weekly and monthly LOE Department Analysis,
with future estimation analysis for optimal monitoring and track keeping.
* Conducted contracts and SOW analysis and ongoing monitoring on core work expectancy, legal agreements, technical
specifications recommendations, with financial and LOE agreements.
* Managed weekly project management meetings, holding the project technical teams and management up to date
* Conducted application modules functionality and error checks analysis, with demo/presentations dry run
preparations

IT Project Manager
  • January 2015 to April 2015

Acted as account manager for all clients and managed all client requests, analysed them and funnelled them to
technical team for design and implementation
* Defined technical and design requirements with clients and devised required effort for implementation
* Followed up the web design projects for the numerous clientele: user-friendly usage needs, infrastructure working
requirements, financial studies, and the time/cost delivery management.
* Studied the web design capacities and their software potential
* Clarified and briefed the business with the technical capabilities to meet their demands

IT Sales at Irsal Telecom SAL
  • April 2014 to November 2014

Was in charge of the IT Sales, Marketing and Project Management of the technical Products that Irsal had to have as
Partner/Reseller:
o Juniper Networking All range products
o Cisco Networking All range products
o Citrix Virtualization Systems All range products
o VMWare Virtualization Systems All range products
o HP All range products (Mainly Servers)
o Dell All range products (Mainly Servers)
o Symantec All range products
o Microsoft Systems All range products
o APC - Schneider Electric All range products
o 3M Cabling All range products
o Fujitsu Siemens All range products
o INVO All range products
* The Sales quests were mainly for Virtualization Integrations, Data Center constructions, VOIP Call Manager, WIFI
systems, and any missing parts on the main IT Diagram and their corresponding Business Quotations and Economical
Studies

Head at BLOM Bank
  • Lebanon
  • August 2008 to May 2010

EMV Data Assistance on all related subjects and concepts
o MTIP Questionnaire testing for Wincor and Diebold EMV compliance
3
o Technical Training and Operation on Wincor and Diebold ATMs with remote access on all terminals for internal
Modifications and Logs
o Cash Deposit implementation and testing assistance on Wincor and Diebold throughout OpeN2 and Idep third
party application
o Systems, Networking and Database concepts for any Application needing installation and maintenance

Head at Byblos Bank
  • Lebanon
  • June 2010 to February 2010
Engineer at Creditcard Services Company
  • Lebanon
  • November 2006 to July 2008

e-Funds Connex Tandem

Senior Administrator at ACI
  • Saudi Arabia
  • to

Managed and administered the bank’s following systems and platforms
o OpeN/2

Education

Master's degree, Computer & Communications Engineering
  • at Lebanese American University
  • January 2006

Chartered by the University of the State of New York. Thesis – Final Year Project on the mobile telephone GSM signal interference in the Ghazir area, for the Alfa and MTC- Touch operators. The project was undertaken in collaboration with the respective operators’ Radio Departments.

Bachelor's degree, Telecommunications
  • at Universite Saint. Joseph
  • January 2000

Institut National de la Communication et de L’Informationd’Ingénierie, Université Saint-Josephthe Ecole Nationale Supérieure des Télécommunications de Paris

High school or equivalent, Experimental Sciences
  • at Notre Dame de Jamhour
  • January 1996

Specialties & Skills

BANKING
CUSTOMER RELATIONS
PRESENTATION SKILLS
SERVERS
COMPUTER HARDWARE
Project Management
IT Sales Management
Cobit 5
Banking Switching

Languages

English
Expert
French
Expert
Arabic
Expert

Memberships

Order of Engineers and Architects - Lebanon/Tripoli
  • Regular member
  • July 2006

Training and Certifications

EMV Applications and Practice (Training)
Training Institute:
Keycorp - Saudi Arabia
Date Attended:
May 2008
EMV Main Concepts (Training)
Training Institute:
Keycorp - Jordan
Date Attended:
June 2007
CCNA (Training)
Training Institute:
Formatech
Date Attended:
January 2006
Oracle OCP (Training)
Training Institute:
Formatech
Date Attended:
June 2012
PMP (Training)
Training Institute:
Formatech
Date Attended:
April 2016
Cobit 5 Implementation (Certificate)
Date Attended:
October 2015
Cobit 5 Fundamentals (Certificate)
Date Attended:
July 2015

Hobbies

  • Official Football Teams, Musical Bands, Skiing, Swimming,