Patrick Matu

In this role, I am responsible for the end-to-end management of fraud risk within the Consumer Banking (“CB”) business, with a particular focus on prevention, detection and deterrence of the risk of fraud. I am responsible for the effective implementation of the Fraud Risk Management Standards. My key responsibilities include:
• Introduce and implement the full fraud risk management model in line with the CB Fraud Risk Management framework for all lending and non-lending products;
• Develop and sustain a system for fraud detection, monitoring, investigating, reporting in order to minimise fraud losses and ensure timely recovery of fraud related claims;
• Reduce fraud losses by way of:
o Timely investigation and resolution of cases;
o All possible recovery opportunities to be explored and tracked closely;
• Develop effective fraud control policies and procedures in line with the CB Fraud Risk Management strategy of prevention, detection, deterrence, mitigation and investigation & recovery;
• Identify, develop and continuously improve fraud prevention procedures and measures;
• Track fraud losses and costs closely and ensure that they do not exceed the budgeted levels;
• Liaise with industry risk forums, franchises, regulators and law enforcement as appropriate;
• Contribute to the initiatives of the bank and ensure compliance to regulatory, legal and internal policies of the bank;
• Analyse and review fraud trends and provide recommendations to business and other stakeholders on control measures to minimise and mitigate such trends;
• Assist and make recommendations on enhancing process controls and systems;
• Advise and support all relevant committees and stakeholders on all aspects of fraud risk management in CB;
• Align with business strategy and optimise the risk-reward within the acceptable boundaries and to consistent standards

For the last six years, I have been working in PricewaterhouseCoopers Kenya in the forensics & business recovery department. In my role as a Manager, I lead forensic and business recovery assignments in various industries.

My forensics expertise includes investigations into various types of fraud and dispute analysis e.g. misappropriation of assets, corruption & bribery, procurement fraud and accounting fraud. I also have experience in conducting risk assessments, health checks and compliance reviews and advising clients on how to enhance and improve on controls and risks.

My business recovery expertise includes insolvency assignments (receiverships & liquidations), restructuring and business reviews. I have worked with lenders to assist borrowers in assessing their financial position and restructuring their debt.

My experience encompasses diverse industries including inter alia manufacturing, public sector, health, construction, NGOs, agriculture, motor etc. The forensics and business recovery skills complement each other very well and enable me to provide value to my clients. My diverse and broad-based background has sharpened my organizational, analytical and leadership skills.

I also play a key role in developing thought leadership in my area of expertise, business development initiatives as well as playing other internal roles e.g. being the risk management champion for my business unit, managing departmental financials etc.

I am a Certified Public Accountant of Kenya as well as a Certified Fraud Examiner. I also have a degree in Computer Science & Engineering and have had extensive technical training in dispute analysis & investigations and business recovery.

I am recognized for my energy, agility, and quick thinking, as well as for focusing on maintaining an outstanding team emphasizing client service.I interact well with everyone from junior team members to top executives, and I have the leadership skills to inspire and motivate.