Project Manager
Grind Design and Development
Total years of experience :18 years, 0 Months
PMP
Byblos Bank - Head Office Banking Technology Department Beirut, Lebanon June 2010 - Present
e-Funds Transfer Senior Administrator (Head of Section)
• Managed and administered the bank's following systems and platforms
o OpeN/2 ACI Transaction Processing Switch Installation, Implementation in the Bank's AIX Unix Systems
o OpeN/2 Engineering Administration and Configuration for all ATMs of the Bank, national and abroad
o Switch to Switch configurations with many other platforms like Base24, and Connex
o Troubleshooting on all cases occurring on the transaction level for POS and ATM at the OpeN/2 Logs, ATM (Wincor and Diebold) Journal logs and internal ATM ones.
o Reports Concepts and Generation for all transactions daily on ATM, POS, Amex, Visa Plus and Maestro cards for all Networks (Acquiring or Issuing)
o OpeN/2 EFT Command and Control, EFT Configuration Manager, EFT HelpDesk and main links
o OpeN/2 EFT Blue Print Security for Access and Privileges
o Thales 8000 HSM Main Key generations and most frequently the ATM (/POS) Master Keys under HSM LMK and Switch to Switch ZMK and ZPK Keys plus main configuration on basic installs
o OpeN/2 EFT 24/7 Monitoring, Design and Installation for IT Operations and Call Center and permanent support
o Byblos Bank's Risk IDS Fraud Prevention System on OpeN/2 Interface for Fraud Detection and Monitoring, filtering authorized transactions
o Unix Administration on OpeN/2 AIX Operating System
o Oracle 11g Client and Server Administration 'for OpeN/2 Database Tables' (transaction data elements and troubleshooting/platform errors detection through Oracle SQL queries and reporting manual generation)
o Oracle 11g Client and Server Administration 'for RISKIDS Database Tables' (transaction data elements and troubleshooting/platform errors detection through Oracle SQL queries and reporting manual generation)
o EMV Data Assistance on all related subjects and concepts
o MTIP Questionnaire testing for Wincor and Diebold EMV compliance
o Technical Training and Operation on Wincor and Diebold ATMs with remote access on all terminals for internal Modifications and Logs
o Cash Deposit implementation and testing assistance on Wincor and Diebold throughout OpeN2 and Idep third party application
o Systems, Networking and Database concepts for any Application needing installation and maintenance
Was in charge of the IT Sales, Marketing and Project Management of the technical Products that Irsal had to have as Partner/Reseller for the Lebanese Potential Clientele:
Juniper Networking All range products
Cisco Networking All range products
Citrix Virtualization Systems All range products
VMWare Virtualization Systems All range products
HP All range products (Mainly Servers)
Dell All range products (Mainly Servers)
Symantec All range products
Microsoft Systems All range products
APC - Schneider Electric All range products
3M Cabling All range products
Fujitsu Siemens All range products
INVO All range products
The Sales quests were mainly for Virtualization Integrations, Data Center constructions, VOIP Call Manager, WIFI systems, and any missing parts on the main IT Diagram and their corresponding Business Quotations and Economical Studies
B.L.O.M. Bank - Head Office Information Systems Department Beirut, Lebanon August 2008 - May 2010
Electronic Funds Transfer Administrator
• Managed and administered the bank's following systems and platforms
o Payment Card Industry Data Security Standards (PCI DSS)
o Upgrade of the bank's Chip Card Platforms, HSMs, Software and their functionality and the corresponding CIM Embossing Hardware
o ACI B24 TACL Tandem Systems including customization
o ATMs and practical procedures including troubleshooting of related hardware and software (Diebold and Wincor)
o Secure keys for the HP Secure Configuration Assistant cryptographic keys generation from the connected HSM
o Ubiq NBS PersoMaster and KeyMaster functionality for Chip Cards Management
o MultiCard 2006 for Mag Stripe cards generation.
o ETU Emulator that interfaces between the core banking servers (AS400) and the B24, as well as the Middleware Emulator that handles the B24 hosts management
o TSS Desktop for Transaction Security configuration that allows the secure ATM functionality monitored through the B24.
• Hex-edited the input files for analysis in Chip Embossing
• Analyzed and documented a large number of EFT procedures (currently used by bank staff)
• Conducted several presentations to IT team leadership on EMV standard (4.1) as well as Card, Terminal and Perso
• Analyzed and presented recommendations on Smart Card EMV through the Collis Tool
• Developed flowcharts for key ATM magstripe and smart card transactions
Creditcard Services Company Beirut, Lebanon November 2006 - July 2008
e-Funds Connex Tandem Engineer
• Performed a rotation on all departments of the CSC IT operations, Database Management, IT Development, Issuing, Electronic Data Processing, ATM Department and for all IT security
• Managed the SCPM security platform authenticating the DC9000 Embossing machine
• Managed the P3 Advance Thales e-Security Crypting Process for Pre-embossed Credit Cards
• Managed the Multos Platform ALU generation for MChip MasterCard and VSDC Visa Chip Cards
• Installed and setup the functionality of the Master Card Crypto Self Test Tool
• Performed Online Tests and Certifications between the client Banks and the CSC's Tandem Connex Switch
• Trained employees on ATM, POS and e-commerce on ISO 8583 Standard (Credit Card Transactions)
INTERNSHIPS
Compagnie Libanaise d'Informatique (CLI) Banque Libano-Française Beirut, Lebanon May - June 1999 July - September 1998
Intern
• Developed a draft report, detailing the parameters, which should be used by the bank to implement a new release of MS Exchange for the BLF Intranet Design, Collaboration, Capacity Planning, for the Network (LANs & WANs) infrastructure, among all 22 branches
• The report was later used for the actual implementation
• Site surveyed the implementation of the BLF Microwave Network
• Studied and implemented network cabling system (Cat 5)
• Studied the TCPI protocol
• Configured and implemented LAN CISCO switches
• Studied and evaluated security and encryption platforms
• Designed HTML pages for an Intranet Server, using Frontpage 98
• Configured and installed MSDSL modems on BLF's leased lines
Applied Technology S.A.R.L. Beirut, Lebanon Intern July - September 1997
• Assisted Banque Libano-Française's (BLF) telecommunication engineering team in conducting surveys, maintenance and installation of the bank's telecommunication infrastructure
• Configured the Schlumberger (as well as Hypercom) Point of Sale (POS) used for credit card transaction processing (EEPROM, functional testing) by the Bank
• Worked also as trainer in the Sales Department, for the wide clientele of the Banque Libano-Française which consisted of Bank branches, shops and other companies in which I had to install, test and train the employees on how the Schlumberger Point Of Sale unit for Credit Card transactions operates.
MIRSAT (ITG Holding) S.A.L. Beirut, Lebanon July - September 1997
Intern
Training in the supervision of Public Switched Telephone Network (PSTN) project for the Ministry of Post and Telecommunications consisted of the following: • Performed quantity surveying;
• Performed projects scheduling;
• Assisted in the design of pipe layout;
• Reviewed as-built plan layouts;
• Performed site visits;
• Conducted stock and material control
Chartered by the University of the State of New York • Thesis - Final Year Project on the mobile telephone GSM signal interference in the Ghazir area, for the Alfa and MTC-Touch operators. The project was undertaken in collaboration with the respective operators' Radio Departments. http://soe.lau.edu.lb/
Faculté d'Ingénierie, Université Saint-Joseph Affiliated by the Ecole Nationale Supérieure des Télécommunications de Paris
French Baccalaureate in Experimental Sciences 1997 Collège Notre Dame de Jamhour, Jamhour - Lebanon
