Patrique Veda

• Developed Departmental goals and objectives, collaborating with cross functional department heads on establishment of quality metrics and key performance indicators (KPI) on improvement measures.
• Interfaced with clients and internal project teams to ensure vision, work scopes, budgets and deliverable schedules are aligned with the organization's overall goals and objectives.
• Developed and rolled-out new Process Flow procedures via 5S, Kaizen and 6 Sigma (6σ) principles, which has impacted positively thereby leading to improved Operational Excellence. (Decreased in-house operational costs by 16% in 2019).
• Examined problem-solving concepts and techniques to optimize organizational operations and facilitate decision-making across the group's strategic business units (India, Singapore, KSA, Qatar).
• Managed prestigious Service Level Agreements, including supervision and assignment delegation for 7-member team with project management support for ADNOC, ADGAS, Siemens, Dubai Airports etc.

• Involved in Major Shutdown and Call Off Contract Project Management activities through Budgeting, Resource Planning, Operational functions.
• Managed daily operations with a combined annual budget of $ 16M by delivering excellent level of service to each customer.
• Managed team of 4 Engineers & 67 Service Technicians, overseeing the hiring, training, and professional growth of employees in line with HSE, Quality and HR Objectives of the organization.
• Aided senior leadership during executive decision-making process by generating monthly and quarterly reports to recommend corrective actions and improvements.
• Monitored & Prepared multiple databases to ensure Annual Budgets, P&L and Operational reports are listed to the Executive Management Team.
• Coordinate with Clients on day-to-day operations on diverse requirements, develop key customer relationships and to look out for new opportunities for the best interests of the organization.

• Delivered an exceptional level of service to each customer by organizing Supply Chain, Admin related functions and ensured timely readiness of project deliverables.
• Organized Operation Meetings and ensure operational requirements actions are documented and analyzed for smooth functioning of Onsite Engineering projects.
• Analyzed and ensured readiness of departmental project related documents for timely customer & cross functional process proceedings.
• Worked closely with Project Engineers to maintain optimum levels of communication for the effective and efficient completion of Call Off Contract requirements.
• Engaged in Complete ERP solutions management of Operations Functions (Purchasing, Equipment Rentals, Invoicing) via Microsoft AX Dynamics.

• Oversaw Daily Production in Washing machine unit and worked closely with the Production Planning & Supply Chain departments.
• Actively involved in the Implementation of new washing machine models & incremental production configurations in coordination with Production Engineering Department.
• Responsible for implementation of Quality Control measures in the production shop floor
• Involved in the implementation of Kaizen, Lean Manufacturing, 5S Techniques in the production unit.