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Paul Hodkin, General Sales Manager

Paul Hodkin

General Sales Manager·Mercedes-Benz, Blackpool

Great Britain (UK)

High school or equivalent, school

Work experience

Total years of experience: 27 years, 5 months

General Sales Manager

September 2020 - Present

Mercedes-Benz, Blackpool

United Kingdom

September 2020 - Present

• Lead a high-performing team of 18, including 3 accredited managers,
overseeing new and used car sales, trade disposal, and finance & insurance.
• Delivered substantial improvements in RGP and net profit while investing
in staff development and maintaining zero bad debts.
• Developed and maintained a strong internal talent pipeline, promoting
from within and ensuring all training is current.
• Responsible for dealership-level operations including health & safety,
compliance, and training — identifying needs and implementing plans
aligned with brand and group standards.
• Maintain strong relationship with Mercedes-Benz UK through bi-weekly
performance reviews and strategic alignment.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

General Sales Manager

January 2019 - August 2020

Audi,

Manchester, United Kingdom

January 2019 - August 2020

• Delivered strong commercial performance while maintaining premium
brand standards.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

Used Car Sales Manager

January 2013 - December 2018

Mercedes-Benz,

Manchester, United Kingdom

January 2013 - December 2018

• Directed front-line sales operations, coaching executive team and
implementing performance strategies.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sales Executive

January 1999 - January 2013

Mercedes Benz

Manchester, United Kingdom

January 1999 - January 2013

• Developed a strong foundation in consultative selling, product knowledge,
and client relationship management.
Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Oakwood High School

August 1995

August 1995

High school or equivalent, school

United Kingdom

Skills

Management
Expert
Management
Expert
KPI
Expert
KPI
Expert
BUSINESS STRATEGIES
Expert
BUSINESS STRATEGIES
Expert
COST CONTROL
Expert
COST CONTROL
Expert
CUSTOMER EXPERIENCE STRATEGY CX
Expert
CUSTOMER EXPERIENCE STRATEGY CX
Expert
CUSTOMER RETENTION
Expert
CUSTOMER RETENTION
Expert
EMPLOYEE SATISFACTION
Expert
EMPLOYEE SATISFACTION
Expert
FINANCIAL MANAGEMENT
Expert
FINANCIAL MANAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
OPERATIONAL EXCELLENCE
Expert
OPERATIONAL EXCELLENCE
Expert
REVENUE GROWTH
Expert
REVENUE GROWTH
Expert
SALES
Expert
SALES
Expert
Board Presentations
Expert
Board Presentations
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert

Languages

English
Native Speaker

Training and Certifications

Certifications
Mercedes-Benz 'C' Management Certification