Pauline Jane Francisco, Administrative Assistant/ HR Assistant

Pauline Jane Francisco

Administrative Assistant/ HR Assistant

Al Yasmin Interior Decoration l.L.C

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BA Information Technology
Experience
8 years, 1 Months

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Work Experience

Total years of experience :8 years, 1 Months

Administrative Assistant/ HR Assistant at Al Yasmin Interior Decoration l.L.C
  • United Arab Emirates - Dubai
  • September 2016 to October 2020

•Organizing and scheduling appointments.
•Preparing BOQ’s for prospective clients and insuring it’s accuracy.
•Measurements mapping using AutoCad.
•Meeting clients to understand their requirements and design preference.
•Planning meeting and taking minutes of the meeting.
•Assist in the preparation of regularly scheduled reports.
•Administration of all travel documents, arrange flight bookings.
•Arranging of all visa application.
•Organizing and maintaining company’s original documents.
•Coordinate with the PRO for the Employment Visa and Emirates I.D.
•Coordinating and sending all the documents for Medical Insurance of the employees.
•Preparing all the Documents needed for Medical Insurance.
•Administering the attendance on daily basis.
•Maintains supplies inventory by checking stock and ordering supplies for the Company.
•Preparing all utility bills for the Company.
•Receiving mail and packages.
•Answering calls.
•Posting vacant position for the Company.
•Doing the attendance daily.
•Calling the applicants and assisting them for exam.

Customer Service Executive / Online Coordinator at Magenta Seafood L.L.C
  • United Arab Emirates - Dubai
  • August 2015 to February 2016

Proactively attend to all sales calls for FISH ORDER 24/7 a day.
Collect and maintain records of customer details through customer data base and update information like Email, Mobile No, and Location
Ensure that all sales communications received are recorded without causing inconvenience to customer.
Encoding customer order based on Purchase order via ERP system.
Ensure that all information are organized based on their file correspondence and make it all available for company audit.
Act as first point of contact to attend to client concerns, query, request and complaint
Ensure that proper information is communicated to customer and proper customer documents are available.
Manage liaison within production and stores department
Coordinate with logistic team for order placement and deliveries
Conduct market research and study and ensure that report are made.

Receptionist cum HR/Admin Assistant at Al rais Travel Agency
  • United Arab Emirates - Dubai
  • February 2013 to February 2015

Perform administrative and clerical works.
Entertains guests both local and foreigners and attend to their concern and routing them to the right person or department.
Ensure that meetings are properly organize as per company/department requirements
Ensure that document handed over by the department is properly dispatch to destination.
Act as a channel to transfer calls, fax, email or message to right person.
Maintain file for all visitors information, call and email received to company data base.
Ensure that information is properly communicated
Sends documents given by the company department or person thru email and fax concerning office administration
Make call and arrange schedules of job applicant for pre-employment exams and interview.
Coordinate the maintenance and repair of company equipment or facilities.
Place, prepare and record of use for office supplies.

Customer Service at Genpact
  • Philippines
  • September 2011 to November 2012

Assists clients in checking their account’s current balance, debits and other transactions.
Ensures that transactions made by clients are accurate.
Accepts personalized designs for client’s checking accounts.
Orders additional checking account booklets in behalf of the clients.
Helps clients update their banking account details through a step-by-step instruction over the phone.
Receives request for disabling lost or stolen credit cards and ATM cards.
Orders replacement of lost or stolen credit cards and ATM cards.
Enables cards for overseas use.

Education

Bachelor's degree, BA Information Technology
  • at AMA Computer Collage
  • August 2011

Specialties & Skills

Banking
Balance
Booklets
Overseas
EXCELLENT PHONE
Knowledge in all Microsoft Applications

Languages

English
Expert

Training and Certifications

CHRMP ( Certified Human Resource Management Professional ) (Certificate)
Date Attended:
September 2014
Valid Until:
October 2014