Lead Associate
genpact
Total years of experience :6 years, 3 Months
• Assiduous, proactive & achievement-oriented professional, offering over 6+ years of rich exposure across Information Technology Service Management.
• Dexterous in implementing best practices of ITIL including Change Management, Problem Management, Release Management, Risk Management, Business Continuity/Disaster Recovery etc.
• Successfully completed ITIL V2 & V3 Foundation Certified.
• In Scope of Completion - ITIL V3 Expert Certification.
• In Scope of Completion - Technical Certifications.
• Lean & Six Sigma (Green Belt) Trained, Tested and Certified.
• Excellent planner with proven abilities in accelerating growth, generating customer loyalty levels while serving institutions and corporate sectors effectively.
• Assiduous, proactive & achievement-oriented professional, offering over 6+ years of rich exposure across Information Technology Service Management.
• Dexterous in implementing best practices of ITIL including Change Management, Problem Management, Release Management, Risk Management, Business Continuity/Disaster Recovery etc.
• Successfully completed ITIL V2 & V3 Foundation Certified.
• In Scope of Completion - ITIL V3 Expert Certification.
• In Scope of Completion - Technical Certifications.
• Lean & Six Sigma (Green Belt) Trained, Tested and Certified.
• Excellent planner with proven abilities in accelerating growth, generating customer loyalty levels while serving institutions and corporate sectors effectively.
CORE COMPETENCIES