Restaurant Supervisor
London Fish and Chips
Total years of experience :5 years, 0 Months
Responsible for coordinating, supervising, and directing all aspects of the restaurant while maintaining a profitable restaurant and high quality products and service levels
To work with and understand financial information and data, and basic arithmetic functions
Effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of particular need
Performing clerical and administrative duties to support senior managers
Manage and coordinate the overall restaurant operations, including customer service, stock inventory and marketing
Assume general administrative functions, such as training and scheduling staff along with the preparation of cash paperwork and point of sales report
Render assistance in ensuring smooth operations
Maintaining proper sanitation of the entire facility that passed all state and local municipal health inspections with no deficiencies
Closely monitor the preparation of food to consistently meet the standard and to ensure quality
Answer customer service issues quickly and ensure total satisfaction from all guests
Keeping food, beverage and labor costs under control
Receiving and checking the quality of goods from suppliers and estimating general expenses, food costs and leakage
Increasing sales and customer service levels
Meet budgeted productivity while keeping quality consistently high
Undertake various functions related to document control, document archiving, document imaging and maintenance of document register for Construction Projects and/or Detail Engineering Projects.
Responsible for receiving, circulating and recording all incoming and outgoing faxes, emails and hand deliveries.
Ensuring quality formats being used adequately for correspondences, submittals, transmittals to clients, consultants, subcontractors and within divisions and departments.
Ensuring all correspondences regarding financial matters is forwarded to the PM.
Ensure all correspondences reach proper department.
Maintain documentation for projects under taken by Contracting Division making in use the project numbering system for easy traceability and proper filing (soft and hard copy).
Coordinate with QA/QC Engineer for maintaining quality documentation so called, Document Register, Material Register and Drawing Register.
Organizing and keeping well-organized files and ensure confidential information and documents are handled with complete discretion.
Maintains and ensure proper filing system.
Classifies, sorts, files and retrieve correspondence, records and other site documents as requested.
Taking dictation in shorthand and drafting, typing letters, internal memos and various correspondences, etc.
Preparing Daily and Weekly Site Report
Answers/transfer telephone calls and relay messages to concerned personnel.
Faxing, Photocopying and Scanning.
Responsible for site office stationary stocks.
Performs other related duties as required and assigned.
Check supplies, restock main customer and kitchen stations, and request order changes based on needs
Train and mentor new employees to bring up to speed and work with established employees to improve performance
Monitor customer and kitchen areas to reallocate staff duties to maximize coverage, efficiency and customer service
Answer customer questions and resolve issues promptly
Developed procedural manual for store opening and closing to improve cleanliness and readiness for next shift
Performs a range of general clerical, accounting and book-keeping support functions in an organization
General Accounts Receivable Functions
Prepare and submit customer invoices
Code, post and receipt payments
Prepare and coordinate deposit activities
Perform all necessary account, bank and other reconciliations
Monitor customer accounts for non payment and delayed payment
General Accounts Payable Functions
Check, verify and process invoices
Prepare payments for signature
Sort, code and enter accounts payable data
General Payroll Functions
Collect, confirm and process timesheets and overtime
Verify taxes and other deductions
Prepare and distribute payroll checks
Track employee vacation and sick time
General Support Functions
Update, verify and maintain accounting journals and ledgers and other financial records
Assist in month end reporting procedures
Find and use accounting data to resolve accounting problems and discrepancies
Track and audit petty cash
Answer telephone calls and give information to callers, take messages, or transfer calls to appropriate individuals
Send emails to customers/department personnel thru Outlook for updating information and verification
Assist with employee expense reports
Perform filing and general administrative tasks
Operate office equipments such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications
Liaise with other departments/customers
