Human Resources Manager / Business Partner
Celebrity Cruises
Total years of experience :25 years, 0 Months
• Human Resources Department Head for a 5 star luxury cruise line with 13000+ diverse employees. Manages team of 5 covering recruitment, benefits, employee relations, team accommodation, community involvement and administration
• Organisational Development & Effectiveness
• Employee Relations
• Training & Development
• Performance Management
• Conflict Resolutions
• Internal Recruitment / Promotions / Transfers
• Progressive Discipline
• Employee Turnover & Retention
• Berthing Compliance (For 1300 Crewmembers)
• Serves as a Strategic Partner to the Leadership Team
• HR Management & Administration
• All HR Financial & Payroll
• Ensures the effective training of all employees
• Responsible for establishing all organisational KPI’s
• Coaches and develops all staff and leadership
• Provides candid performance feedback
• Accurately identifies talent
• Ensuring that all company policies and standards are constantly maintained
• Observation & evaluation of staff
• Ensures quality of services is constantly met
• Ensures the effective training for a new hotel opening
• Responsible for coaching of all employees & management
• Ensuring all new hires experience a successful orientation process
• Ensuring that all company policies and standards are constantly maintained
• Seeking long term growth and development for all employees
• Provides constant feedback to managers and senior leaders
• Works closely with the HR Team in regards to succession planning
• Responsible for ongoing training within the F& B Dept. following hotel refurbishment
• Ensures that all beverage standards and procedures are executed consistently
• Understanding of all financial targets and goals for the hotel
• Uses tactical planning to achieve targets and goals
• Ensures the effective planning, marketing and execution of all revenue generating programs
• Coaches and develops direct reports and high potential members of the F&B Teams