Senior Sales Account Manger
Unicom Group
Total years of experience :19 years, 8 Months
Managing customers accounts
• Ability to build relationships at multiple levels to work cross organizationally toward solutions;
excellent leadership and consensus building skills
• Worked as a Showroom Manager in New Cairo & Maadi Branchs.
• Had the responsibility of customer satisfaction in data information by explaining and comparing products components and finding customer needs.
• Managed the financial issues of the Showroom branch.
• Selling advisor for the selling team.
• Took the responsibility of Showroom Warehouse.
• Worked as a Showroom Manager Assistant and Showroom Team Supporter in data and information issues.
• Helped the new comers by learning the Technical and selling basics and reporting them.
• Worked as a Team Leader Assistant for the showroom team.
• Worked as a showroom team support in receiving customer feed backs and solving the complex-ed ones.
• Worked as a Sales Executive in a showroom team.
• Had training in customer service and satisfaction as a sales executive by Hp Supervisors
• July2004 - Feb 2005 Smart Pc Computer Company.
• Had training in the company as a Technical Support Engineer.
• Worked as a Technical Support Engineer and software packages troubleshooting.
• Answering customers calls especially who are talking in English and giving them customer services.
August 2003- December 2003
• Worked as a Technical Support Assistant Engineer in Smart Pc Company.
•September 2002 • Advanced training in computer maintenance and software troubleshooting in smart pc company.
• Worked as an assistant in the customer service department in Smart Pc Computer Company.
Grade: Faculty of commerce, Accounting Section, Helwan University.
Secondary School: (Holy Family School - English Section)