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Petra Dobisova, Luxury Travel Designer

Petra Dobisova

Luxury Travel Designer·Trawellery

Slovak Republic

Diploma, Leading a Culture of Service Excellence

Work experience

Total years of experience: 8 years, 3 months

Luxury Travel Designer

April 2024 - Present

Trawellery

Slovak Republic

April 2024 - Present

-dealing with enquiries with an aim to meet clients´ expectations
-ensuring prompt pro-active communication with clients
-booking and facilitating all aspects of the client’s travel, such as hotels, flights, transfers, car hire, etc.
-creating unforgettable moments and delivering seamless journeys tailored to clients’ desires
-participating on luxury travel fairs and events
-building and maintaining relationships with business partners and clients
-maintaining and negotiating contract-related documents with hoteliers and DMC
-keeping track of contracts and extend, renew, or close them out
-sourcing products and destinations to meet consumer demands
-taking part in familiarisation visits
-performing other duties as needed to meet business needs

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Senior Travel Expert

May 2023 - March 2024

Pelican.com

Bratislava, Slovak Republic

May 2023 - March 2024

-dealing with enquiries with an aim to meet clients´ expectations
-ensuring prompt pro-active communication with clients
-booking and facilitating all aspects of the client’s travel, such as hotels, flights, transfers, car hire, etc.
-creating tailor-made packages
-participating on luxury travel fairs and events
-building and maintaining relationships with business partners and clients
-maintaining and negotiating contract-related documents with hoteliers and DMC
-keeping track of contracts and extend, renew, or close them out
-sourcing products and destinations to meet consumer demands
-taking part in familiarisation visits
-performing other duties as needed to meet business needs

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Sales Manager

May 2022 - May 2023

AC by Marriott Bratislava Old Town

Bratislava, Slovak Republic

May 2022 - May 2023

-building and strengthening relationships with existing and new customers
-developing relationships to strengthen and expand customer base
-participating in sales calls and meetings
-executing and supporting the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
-identifying, soliciting and handling new business opportunities
-managing events, ensuring seamless progress and collaborating with other departments
-greeting customers, follow ups
-conducting bill reviews and processing the final bill
-managing group room blocks and meeting space
-conducting and coordinating site inspections
-performing other duties as assigned to meet business needs

Company industry:
Hospitality & Accomodation
Job role:
Sales

Product & Contract Manager

March 2018 - April 2022

Satur Travel

Bratislava, Slovak Republic

March 2018 - April 2022

-dealing with individual and group enquiries and aim to meet their expectations
-ensure prompt pro-active communication with clients
-book and facilitate all aspects of the client’s travel, such as transfers, car hire, etc.
-tailor-made packages for VIP clients
-responsible for product portfolio (Satur Exclusive - luxury travel)
-participating on travel fairs
-building and maintaining relationships with business partners and clients
-maintaining and negotiating contract-related documents with hoteliers and DMC
-keeping track of contracts and extend, renew, or close them out
-sourcing products and destinations to meet consumer demands
-taking part in familiarisation visits to new destinations

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Education

Cornell University

April 2024

April 2024

Diploma, Leading a Culture of Service Excellence

United States

Universidad Católica de Valencia

June 2016

June 2016

Master's degree, Global MBA

Spain

Universidad Católica de Valencia

June 2016

June 2016

Master's degree, University Expert in Tourism, Leisure and Hospitality

Spain

Skills

Time Management
Expert
Time Management
Expert
Adaptability
Expert
Adaptability
Expert
Problem Solving
Expert
Problem Solving
Expert
Relationship Building
Expert
Relationship Building
Expert
Attention to Details
Expert
Attention to Details
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Amadeus
Intermediate
Amadeus
Intermediate
Galileo
Intermediate
Galileo
Intermediate
Canva
Expert
Canva
Expert
Opera
Expert
Opera
Expert

Languages

Spanish

Expert

English

Expert

Slovak

Native Speaker

Czech

Expert