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Realey Dichoso, Administrative Assistant / Customer Service

Realey Dichoso

Administrative Assistant / Customer Service·Popular Electromechanical Works

United Arab Emirates

Diploma, Hotel and Restaurant Management

Work experience

Total years of experience: 12 years, 2 months

Administrative Assistant / Customer Service

June 2021 - June 2023

Popular Electromechanical Works

Abu Dhabi, United Arab Emirates

June 2021 - June 2023

Prepare daily attendance records and vacation calendars for maintenance staff.
Manage staff schedules and sign-in sheets.
Develop and maintain databases and tracking systems for department operations.
Input daily service data and generate reports.
Organize and maintain filing systems for various records, including maintenance history and invoices.
Perform clerical duties such as answering calls, taking messages, distributing mail, and data entry.
Compile and record information for reports and records.

Company industry:
General Engineering Consultancy

Assistant Accountant

March 2021 - May 2021

RISE FORCE TECHNICAL SERVICES

Abu Dhabi, United Arab Emirates

March 2021 - May 2021

Maintain company ledgers and track daily financial transactions.
Create bills, invoices, and purchase orders. Identify and correct discrepancies in accounts.
Manage payroll and process salary payments. Handle payment details for vendors and service providers.
Verify client payments and coordinate with the bank.

Company industry:
Construction & Building

Administrative Assistant

September 2019 - March 2020

Abhar Cleaning Services

Abu Dhabi, United Arab Emirates

September 2019 - March 2020

Maintain personal files and monthly audit records for cleaning staff.
Answer office phone and relay messages. Record holidays and maintain annual leave records.
Prepare payroll for cleaning employees.
Manage daily schedules and report adjustments to the Senior Supervisor.
Keep all administrative folders up to date.

Company industry:
Facilities & Property Management

Sales Coordinator

October 2012 - November 2018

Asia Express Shipping Agency L.L.C

Dubai, United Arab Emirates

October 2012 - November 2018

Organize marketing plans for door-to-door cargo services.
Prepare cargo manifests and request vessel and load lists from shipping lines.
Send MT releases for containers and arrange warehouse loading.
Handle Bill of Entry and shipping information. Confirm Bill of Entry and surrender B/L.
Support the sales team by contacting customers to schedule cargo pickups.
Manage urgent calls and emails, addressing customer inquiries and delivery arrangements.
Develop filing systems, maintain sales records, and prepare reports for the finance department

Company industry:
Shipping

Receptionist / Secretary

December 2008 - December 2011

Al Meraikhi Industrial Complex

Abu Dhabi, United Arab Emirates

December 2008 - December 2011

Answer and filter incoming phone calls and personal inquiries.
Take messages and forward them via email; greet and assist visitors.
Manage deliveries and arrange couriers as needed. Sort and distribute incoming mail and faxes.
Control stock levels for stationery and first aid supplies.
Maintain and archive filing systems.
Receive invoices from suppliers and subcontractors.

Company industry:
Construction & Building

Education

Trinity College of Quezon City

March 2001

March 2001

Diploma, Hotel and Restaurant Management

Philippines

Don Antonio de Zuzuarequi Sr. Memorial Academy

March 1998

March 1998

High school or equivalent, High School

Philippines

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
COOKING
Intermediate
COOKING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FILING
Intermediate
FILING
Intermediate
FIRST AID
Intermediate
FIRST AID
Intermediate
LEDGERS (ACCOUNTING)
Intermediate
LEDGERS (ACCOUNTING)
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANIFESTS
Intermediate
MANIFESTS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate

Hobbies

  • Cooking