Business Case Analyst
SSE
Total years of experience :19 years, 11 Months
- Supporting Project Managers in developing their business cases.
- Compiled KPI metrics for the Retail leadership team.
- Created, Maintained and updated financial models used by the Business Case Team.
- Provided financial metrics for projects within the Retail Transformation Programme.
- Engaged with project members to develop their Benefit and Financial sections of the business case.
Job role involves dealing with many aspects of contact with customers for SSE dealing with their queries and resolving any complaints that arise. As this is a large organisation there has been scope to move around the business to develop a number of key skills:
• Time management through completing Masters coursework while meeting employment commitments
• Inter personal skills from interacting with other levels of management
• Team work skills due to vast number of staff members
• Customer focus and service skills due to the companies targets on customer satisfaction
• Negotiation skills when dealing with customer complaints
• Strong ability to pick up new skills quickly and efficiently
- Liaising with stakeholders to ensure my team had all relevant information to produce accurate Business Cases.
- Supporting Project Managers in developing their business cases.
- Adhoc analysis and development of planning tools used to forecast large projects.
- Created, Maintained and updated financial models used by the Business Case Team.
- Provided financial metrics for projects within the Retail Transformation Programme.
- Engaged with project members to develop their Benefit and Financial sections of the business case.
- Manage the welfare and workload of a team of individuals ensuring that they all perform to their best ability.
This was a university term time role up until September 2007 where I became full time and was deputy manager as the venue. Duties included assisting the Manager in the smooth running of the public house to keep running costs at a minimum while trying to maximise profits.
• Good team and leadership abilities
• Diplomatic skills from negotiating with troublesome customers
• Strong financial skills such as cashing up, banking, budgeting, wages and stock control.
• Marketing skills as heavily involved in the launch Terrace Bar
This job was during the summer holidays each year while I was at University. It involved leading teams of individuals in completing complex and difficult tasks. This is a very dangerous job as it involves building large structures, if accidents occur it could result in serious injuries. However during my time I developed the following skills:
• Excellent time management as always working to tight deadlines.
• High quality standards
• Good communication skills when dealing with the team and customers.
• High regard for working safely and efficiently
This MSc course has a strong focus on developing knowledge and critical business thinking. It develops team based skills by means of group work and presentations. I studied many units such as:- Operations, Finance, Marketing, HR and Strategy. I also completed a thesis project based on reasons for success and failure in small to medium sized projects within large utility organisations.
This degree has a focus on the effects sport has on the individual. It helped to prepare me for leading coaching sessions and gave me knowledge to create training programs for athletes. Many skills that I developed while on this course are applicable to other areas of my career:- • Interpersonal and leadership skills gained during group tasks. • Competent user of Microsoft office • Time management skills • Coaching skills and understanding of learning abilities.