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Phon pvn, Receptionist

Phon pvn

Receptionist·CAISHEN CHINESE

United Arab Emirates

Bachelor's degree, Finance and Accounting

Work experience

Total years of experience: 1 years, 11 months

Receptionist

May 2023 - March 2025

CAISHEN CHINESE

Vientiane, Laos

May 2023 - March 2025

• Greet guests in a friendly and professional manner
• Provide information about the hotel, rooms, and facilities
• Respond to phone inquiries, email and messages in a timely manner
• Take and manage room booking by phone, email or in person
• Update the reservation system and ensure accurate records
• Handle check in, check out paperwork and billing
• Prepare room bills, checking guests out and taking payments
• Prepare daily reports for management
Company industry:
Tourism, Museum, & Cultural

Education

National University Of Laos

October 2020

October 2020

Bachelor's degree, Finance and Accounting

Laos

Skills

Problem solving
Expert
Problem solving
Expert
Customer service
Expert
Customer service
Expert
Multitasking
Expert
Multitasking
Expert
Teamwork
Expert
Teamwork
Expert