Pierre Khalbourji

Supporting business growth, market expansion, and operational improvement initiatives across technology, education, and industrial sectors.

• Deliver revenue growth, market expansion, and turnaround initiatives across multiple sectors
• Expand commercial presence and support market entry across new territories
• Strengthen sales, marketing, CRM, customer acquisition, and partner development initiatives
• Improve operational processes, reporting visibility, and team coordination
• Support sales growth through KPI tracking, incentive programs, ROI monitoring, and execution discipline

Key Engagement: Into Experts - Regional Digital Platform (GCC Expansion)

• Played a key role in scaling the platform across GCC markets
• Executed UAE & Saudi Arabia market entry
• Built commercial and operating models
• Implemented KPI-driven performance tracking

- Led multi-campus operational performance across Egypt, improving workforce efficiency and service quality through structured HR, procurement, and workflow redesign

- Managed cross-functional leadership teams across multiple campuses (450+ employees)

- Worked closely with executive leadership to strengthen governance, compliance, and operational alignment

- Optimized admissions and operational workflows, improving throughput and stakeholder outcomes

- Led accreditation processes (MSA & Cognia), ensuring full regulatory compliance and audit readiness

- Achieved 100% audit success and reinforced institutional performance discipline

- Led national commercial and operational performance with full P&L accountability

- Restored profitability and strengthened margin control within 12 months

- Reduced overdue receivables to 10% and improved cost-to-revenue performance

- Reinforced governance, compliance, and financial control standards

- Improved cash flow visibility and operational efficiency

- Executed go-to-market strategies across MENA and Turkey

- Launched and scaled e-retail, showroom, and B2C distribution channels

- Led Salesforce CRM implementation and workflow optimization initiatives

- Supported regional business development initiatives with key accounts and partners including Amazon KSA, Bank Audi, Sodetel ISP, and leading consumer electronics retailers

- Led transition from B2B-only to hybrid B2C model

- Established performance KPIs to monitor commercial execution

- Supported regional CRM rollout and operational digitization

- Turned around underperforming business unit and restored sustainable profitability

- Rebuilt revenues to more than three times pre-turnaround levels within five years

- Held full P&L accountability across sales, marketing, and operations

- Strengthened commercial discipline, cost control, and channel performance

- Recognized by SHARP Japan for regional sales performance excellence

- Supported national marketing and distribution initiatives

- Strengthened retail partnerships and in-store commercial execution

- Delivered biometric and software solutions across UAE, Qatar, and Saudi Arabia

- Expanded Gulf client portfolio across public and private sectors

- Managed B2B sales of accounting and POS software solutions

- Supported automation projects improving operational efficiency for SME clients