Piral Ratnakar

• Manage end-to-end recruitment and onboarding of interpreters for multiple languages,
including both common and rare language pairs.
• Handle bulk hiring across various locations to meet diverse client requirements.
• Partner with 5-6 clients simultaneously, acting as a consultant recruiter to support their
interpreter staffing needs.
• Conduct candidate sourcing, screening, interviews, and rate negotiations, ensuring
competitive offers that balance both business objectives and candidate satisfaction.
• Oversee onboarding processes including documentation, mock assessments, and client
approvals.
• Recruit for Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI), and On-site
Interpretation (OSI) services.
• Collaborate closely with operations and quality teams to ensure smooth hiring-to-assignment
transitions.
• Focus on cost-effective, high-quality hiring aligned with client requirements.

• Led large-scale recruitment for on-site and remote interpreters across the U.S. and globally.
• Managed complete recruitment lifecycle: sourcing, screening, interviews, assessments,
onboarding, and documentation.
• Recruited and onboarded over 1, 000 interpreters across 150+ languages for OPI, VRI, and OSI
services.
• Met urgent hiring needs by developing proactive pipelines, often fulfilling roles within 24 hours.
• Collaborated with clients and project managers for regional and language-specific coverage.
• Supported HR and marketing initiatives by creating recruitment posters and campaign visuals.
• Ensured efficiency and quality in candidate experience and team coordination.
• Utilized time to enhance recruitment strategy knowledge, HR tools, and industry-specific
learning.

• Served as the primary HR consultant for 10 client organizations across steel, e-commerce, and
finance sectors.
• Managed full-spectrum HR operations, including recruitment, payroll, employee relations, and
database management.
• Oversaw HR lifecycle for 2, 000-3, 000 employees ensuring accuracy and compliance.
• Designed customized HR databases, structures, and policies per client requirements.
• Employment ended due to company closure during the COVID-19 pandemic.

• Key contributor to a pilot project for U.S.-based Language Line Solutions, launching interpreter
hiring operations in India.
• Recruited full-time interpreters across Indian languages, Spanish, and French.
• Scaled hiring from 20 interpreters to over 100 per quarter.
• Managed payroll, attendance, HR records, and compliance.
• Coordinated between Indian operations and U.S. headquarters for process efficiency.
• Developed strong HR systems for a new business model in the region.

• Managed end-to-end HR functions from recruitment to exit formalities.
• Maintained employee records, payroll, and compliance documentation.
• Assisted in HR policy development and departmental coordination.
• Gained foundational experience in HR operations and people management.

• Completed a five-month internship as part of MBA curriculum.
• Assisted in HR policy creation, engagement initiatives, and database management.
• Helped design internal communication materials and maintained attendance systems.
• Built essential HR administrative and documentation skills in a hospitality setting.