Founder And Managing Director
Adlengo™ Advertising
Total des années d'expérience :17 years, 1 Mois
Founded Adlengo™ Advertising Feb 2018 to utilise my experience in marketing and business fields along with my passion for Art and media production .
during this perios we managed to work with mant y renowned clients like, Etisala- Egypt post, Awlad Ragab Market, Elios, EVA, Elnahar Tv. ... Etc .
-we Managed to grow Adlengo from startup to small business during COVID-19 serving 85+ Clients improving revenue by 150%.
- Received 2 rounds of investment achieving a growth rate of 350% launch to date.
- Managed to increase the customers base by 350%
- Cooperated with many Renowned entities like American university
-Booking.com
-Nikon
-Internationa federation of photography
-Arab Union of photographers
Photokhana was shut down due to Covid restrictions and will be back very soon ISA
- Member of Etisalat Egypt Launch Team.
- Created all company communications like SMS, IVR, Call Scripts Even web content.
- Reduced the repetitive callers By 800% during my work period.
- Reduced the Churn Rate by 150%.
- Saved 2.5Millions by applying Two initiatives in one year and received recognition for it.
- Launch of Siebel transformation Phase one as Head of the transformation.
- Created Customer Experience committee to manage the hot issues and found solutions for it.
- Received More than 24 business Awards during my 10 years in Etisalat
- Launch many Award winning projects
IVR Revamp / SMS Tool / Operation management tool / Etisalat Te3raf " NBA project" / Siebel operation Manual.
ReducetheRepetitivecallersfrom7%to2.8%&churnfrom3.5%to2.2%
Faculty of Arts - Cairo University
