Executive Assistant to Managing Director, Global Wealth Division
National Bank of Abu Dhabi
Total des années d'expérience :24 years, 3 Mois
• Provide full range of support service functions
• Handle all business correspondence in relation to emails, official letters, audit reports, budget related correspondence on behalf of the management. Capable of building strong customer relationships through rapport and interaction.
• Maintain confidential personal correspondence, staff files and support in the recruitment process and confirmation of probationary period, induction/orientation plans for new recruits. Revamp the division JDs in accordance to work requirements (staff promotions) contributing towards the organization growth.
• Arrange staff monthly meetings & prepare/circulate MOMs, maintain staff files, training schedules, leave plan staff probation/interview/training reports. Compose staff appraisals on HR Oracle system.
• Monitor staff attendance, update staff files, and conduct reports or audits of employees' time discrepancy.
• Manage calendar appointments, maintain business contacts & travel arrangements
• Key contact point for coordination on inter department related issues & client service related matters
• Support client coverage team on daily operational, client servicing & business related matters
• Liaise with branches, middle & back offices for client queries & needs
• Focal point of contact for clients day to day banking needs & requirements, facilitate for various banking services, payment transfers & account statement related issues.
• Process transaction (financial & non-financial) & maintain corporate banking group accounts, Liaise with & respond to queries from Relationship Managers for accounts under their portfolio, liaise and coordinate with IT for resolving technical snags & system issues.
• Consolidate monthly commission budget & major deals report, presentations, organization chart, maintain department key register
• Identify department needs, procure requirements & supplies through Oracle system in a timely manner
• Provide support & liaise for large bank functions & event management. Liaise, organize the International Defense Exhibition (IDEX) event, handle invitations to bank delegates & clients, manning the bank chalet for greeting & receiving the clients.
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