Poornima Nair

As a Sales Coordinator, the primary responsibility is to support the sales team in achieving targets by ensuring smooth and efficient sales operations. This includes managing client communications, addressing queries, and providing timely updates on orders and deliveries. The role involves preparing quotations, sales reports, and presentations, as well as maintaining accurate records in CRM systems. A Sales Coordinator coordinates with internal teams such as marketing, logistics, and accounts to ensure orders are processed correctly and deadlines are met. Additionally, the position requires following up with clients on pending orders, payments, or renewals, and assisting the sales team in tracking leads, monitoring performance, and generating reports. Overall, the Sales Coordinator ensures that the sales process runs seamlessly, acting as a bridge between the sales team, clients, and other departments.

As a Sales Coordinator in the cloud telephony industry, the role involves supporting the sales team in managing client accounts, ensuring smooth onboarding, and facilitating seamless communication between clients and internal teams. Responsibilities include preparing proposals and quotations for cloud communication solutions, maintaining accurate records of client interactions in CRM systems, and tracking sales leads and follow-ups. The role also requires coordinating with technical, marketing, and operations teams to ensure timely implementation of services, resolving client queries, and providing updates on service deployment and billing. Additionally, a Sales Coordinator helps monitor sales performance, generate reports, and assist in achieving targets, ensuring that both customer satisfaction and operational efficiency are maintained throughout the sales process.

Arranging and organizing interviews for recruitment processes.
Collecting and verifying documents for Dataflow verification.
Gathering and preparing documents for HRD attestation.
Managing the MD’s calendar and scheduling meetings efficiently.
Coordinating with customers to ensure smooth communication and follow-ups.