Poornima Nair M, Student Success Specialist

Poornima Nair M

Student Success Specialist

Byju's

البلد
الهند
الخبرات
1 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 3 أشهر

Student Success Specialist في Byju's
  • الهند - بنغالورو
  • أكتوبر 2021 إلى أغسطس 2022

Guide students throughout their academic journey by directing them to the right resources, valuable content, and academic learning.

Provide on-the-call mentoring support with respect to any specific video, content, or other app navigation-related issues.

Read and interpret student's dashboards to understand the overall progress of the students.

Share by-monthly progress reports with students and parents by using dashboards.

Motivate students to perform well in their studies and encourage them to utilize the app to the fullest.

Support help students and parents with product navigation

Work with the Sales, content, and Logistics departments to provide resolution to customers.

Work with managers to complete daily/ weekly /monthly targets.

English Language Trainer في SkillBus
  • الهند
  • يونيو 2021 إلى أكتوبر 2021

English training for kids of the 5-13 age group.
•Planning course material and activities.
•Assessing the student's progress and building trusting relationships with students and parents.
•Assigning homework and interesting exercises and informing parents about their children's performance.
•Collaborate with teaching staff and administrators to foster a good student experience.

Specialties & Skills

MS Office tools
Communications
Leadership
Self Confidence
Administration
MANAGEMENT
PLANNING
TEACHING
COMMUNICATIONS
CUSTOMER SERVICE
HUMAN CAPITAL
HUMAN CAPITAL MANAGEMENT (HCM)
HUMAN RESOURCE MANAGEMENT
LEADERSHIP

اللغات

الهندية
متمرّس
الملايام
متمرّس
الانجليزية
متمرّس