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Pradhish u r, Group Service Head – Service

Pradhish u r

Group Service Head – Service·MG SMK Motors,

India

Diploma, automobile

Work experience

Total years of experience: 20 years, 1 months

Group Service Head – Service

April 2025 - Present

MG SMK Motors,

Chennai, India Remote

April 2025 - Present

• Leading multi-branch operations with P&L responsibility.I am currently working as a Group Service Head handling service operations for MG and VinFast brands in Chennai. I have experience in managing complete workshop operations, body shop, insurance, customer satisfaction, profitability, team handling, process implementation, fleet operations, and business development activities.

Company industry:
Automotive Dealership & Distributor

General Manager – Service

February 2023 - April 2025

Marudhar Mishri Motors LLP Chennai

Chennai, India Remote

February 2023 - April 2025

Managed operations across 4 service branches, driving profitability
and customer satisfaction.
Spearheaded network expansion and infra upgradation projects.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

General Manager

April 2022 - January 2023

Service Lakshmi Tata Chennai

Chennai, India Remote

April 2022 - January 2023

handled 3 branches, highest revenue generated, and take care of p&l.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

General Manager – Service

October 2019 - March 2022

Sree Gokulam Motors

Chennai, India Remote

October 2019 - March 2022

Led full-service operations, CSI improvement drives, and manpower
training programs.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Senior Service Manager

February 2017 - September 2019

Dhruvan Ford

Chennai, India Remote

February 2017 - September 2019

Focused on revenue growth, express service setup, and process
improvements.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Service Manager

March 2014 - January 2017

FPL Automotive Pvt Ltd (Ford)

Chennai, India Remote

March 2014 - January 2017

taken care service e operation load csi

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Relationship Manager

August 2012 - February 2014

Zulaikha Motors Pvt Ltd (Hyundai)

Chennai, India Remote

August 2012 - February 2014

take care of customer need and csi, 3 quarters continously raisator.

Company industry:
Automotive Dealership & Distributor
Job role:
Accounting and Auditing

Service Advisor

February 2008 - July 2012

Concorde Motors (Tata)

Chennai, India Remote

February 2008 - July 2012

ro opening, csi achievement, business promotion.

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Automotive Technician

June 2006 - January 2008

MPL Automobiles

Chennai, India Remote

June 2006 - January 2008

pms, diagnosing vehicle and giving more productivity

Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Education

Hindustan

June 2006

June 2006

Diploma, automobile

India

Hindustan

June 2006

June 2006

Diploma, automobile

India

Hindustan Institute of Engg. Technology

January 2006

January 2006

Diploma, automobile

India

Skills

AUTOMOTIVE ENGINEERING
Intermediate
AUTOMOTIVE ENGINEERING
Intermediate
CONTRACT MANAGEMENT
Intermediate
CONTRACT MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
REPAIRING MANUAL MECHANICAL
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate

Languages

English

Beginner

Malayalam

Beginner