Sr Cargo Agent/Analyst
National Aviation Services
مجموع سنوات الخبرة :19 years, 11 أشهر
Business Analyst Roles and responsibility
Structuring Business requirement documents, creating and adopting formal documentation strategy to analyze the business needs of customer to help identify and solve Business issue.
Requirement gathering and obtaining sign off requirement document from customer
Mapping business process with the Product and negotiating the scope of Requirements and ensuring there is no scope creep
Doing requirement Analysis, Elicitation planning and activities.
Actively participating and Facilitation of The Change management program
Contributing effectively in product change control board and providing the functional knowledge to the client
Performing functional testing and acceptance testing , stakeholder interaction and other communication tools and techniques
Project implementation & GAP analysis in Cargo Management systems and providing consultation /solution to offer value add to client business
Providing support for product documentation, training manuals and assistance on test strategy, creating functional test cases and reviewing test cases of others
Analyze, follow up and implement customer request regarding customizations, new functionalities /software application
Analyzing operational constraint, evaluating network, revenue optimization, planning etc and system administration for cargo revenue management
Providing cost benefit analysis and business case management
Presales skills
Creating product collateral and support sales team o the regions in bid management activities
A keen planner and strategy with proven abilities in addressing operational issues resolving performance bottlenecks and achieving desired objectives
Giving presentation and demonstration to the prospecting clients
Handling Client interaction for requirement gathering, finalization of functional specification
Good understanding of quality assurance testing methodology related to software lifecycle (SDLC & STLC)
Domain skills
Cargo & E-freight management (Excellent knowledge of entire lifecycle of Air freight operation)
Cargo revenue and accounting
Complete Export, Import, delivery, warehousing and ULD management
Basic Handling knowledge in passenger reservation, check in system and departure control system -Sabre
Experience in Ramp handling -loading &Unloading of Dead load in Boeing & Airbus aircrafts
Well Experience in handling passenger baggage -Tracing, mishandling and Transit baggage
Excellent IATA message Handling system SITA/well versed with Cargo IMP
Well versed in load & Trim and airside load management
Great knowledge custom rules regulations related to cargo handling and procedure
International Exposure
Qatar airways-Doha/Qatar
Nas-Kuwait
Cargo management systems
Skychan, chameleon, Oryx cargo, cosys, unimatic, NMIV, sabre SITA
Certification
SAP(SCM)
IATA DGR Cat6, IATA PCR, IATA LAR, IATA TACT RULE, IATA ULD,
IATA Airline Revenue Management(pursing)
Certified Business Analysis from Anisan Mumbai(Expecting By December)
Job Profile
: To supervise the implementation of agreed strategies, policies and procedures to contribute towards the attainment of service quality and revenue objectives of the cargo operations within the territory.
To responsible towards various movements like Palatization and de-palatization of cargo, acceptance, reservation, delivery, documentation and load control functionality.
To investigate and respond to queries, complaints and claims received from various airline office departments in an efficient and timely manner
To plan, organize and co ordinate the operational activities to ensure the optimal and efficient cargo operational efficiencies and productivity, delegating responsibilities to and controlling subordinate staff and third party contractors as appropriate.
To deal with problems arising such as delays, disruptions, cargo mishandling and transfer cargo in order to minimize cargo off loadings and maximize utilization of space available.
To undertake various administration functions including rostering of staff, completion of performance appraisals, reordering of stationery.
To ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file so that down line operations can proceed smoothly.
To follow up the SOP as per company policies
Job profile
: On time preparation of cargo/mail manifest,
• Utilization of maximum cargo on all flights based upon the space released by cargo space control.
• Monitoring the movement and built-up of ULD until it reaches to air side.
• Monitoring the Documentation of Airway Bills for all Shipments.
• Preparing all Stacks of pallets for all Other International Carrier Operating to Doha.
• Discuss and update operational issues with duty officer / Managers to ensure smooth and effective operations.
• Stastical report of cargo terminal, export and import discrepancy reports.
• Generate and distribute Roster & performance reports for subordinates
• Provide effective and efficient co-ordination between client’s Airline, customs, and cargo customer.
• Export Air Cargo/Mail Manifestation
• Planning of cargo as per aircraft allocation.
• Co-ordinate with space control for maximum utilization of cargo space
• Co-ordination with agent for acceptance of maximum cargo.
• Import Issue of Delivery Orders, Arrival Cargo Checking
• Cargo Acceptance Including all types of Special Handling cargo like, HUM, AVI, and VAL Etc.
• Preparing Shift Report, including daily cargo & revenue reports also.
• MBA (Operation Management) -Pursuing, From Sikkim Manipal University, India
• H.S.C. from BOSE, Bhubaneswar, India, • I.SC. from CHSE, Bhubaneswar, India, • B.SC [PHYSICS] from Utkal University, Bhubaneswar, India,