Telecom Network Manager (Telecommunication Network Manager)
omantel
Total years of experience :21 years, 2 Months
INOC MANAGER
Handle fault rectification of IPLC, Voice, Internet circuits and ensure the uptime as per agreed SLAs.
•Ensure that trouble tickets are resolved within SLA and manage Service assurance team independently
•Effective coordination with Global providers and RHS team
Service Delivery lead for IPLC circuit PAN india
Timely Delivery and handling the team as team lead
Allocating capacity for the new orders
Guding other team for new capacity agumentation
Handling Business customer Pan INDIA
Guiding team for providing diversity
Maintained Zero escalation from customer
100% SLA maintained
Handled Traffic Analysis simultaneously(closed)
Circuit design for the IPLC and AES circuits
Optimization of network to free the blocked capacities
Providing solution for the repeated fault and new Design for the new orders
Handling Business customer Pan INDIA
Guiding team for providing diversity
Maintained Zero escalation from customer
100% SLA maintained
Handled Traffic Analysis simultaneously(closed)
Testing and Troubleshooting the problems in the circuits
. Testing the circuits in STM4, STM1, DS3, E3, E1, Ethernet Levels
. Testing International and National circuits
. Handover the circuits to customers
•Identification, analysis and resolution of faults on the network/circuits
Network Administration
. System Administration
. MIS Reports
. Work Order System Maintenance (NOC Tx)
TRAININGS
*Training on ECI Trail Management
*Metasolv Database system - Trial and system management on an offline database system
Madras University
Grade A InstitutionTCIL-IT,
Marticulation